• Oversees basic ordering and invoices for the facility and program’s needs.• Maintain quarterly and annual spreadsheets for grant reporting.• Assist the Associate Director apply for existing and new grants.• Train staff with basics in Therap (electronic client file).• Conduct monthly and annual facility safety reporting adhering to the City of Tucson safety code.• Provide Support Service Provider to the DeafBlind upon request and availability.• Supervises front desk staff and contract cleaning company. • Participate in quarterly leadership meetings

• Conducted quarterly reports per contract upon request of the Agency Director • Oversee facility operations.• Maintained and supported the client database, maintaining its integrity, as needed.• Supervised and trained two staff positions (Front Office Administrative Assistant and Custodian) and their work for the agency.• Conducted projects upon request by supervisors. • Requested interpreter service for meetings.

• Coordination of interpreting and CART services for meetings Acquired new programs provided by the State of Maryland Information Technology—MITS, Workday, Legislative tracking system.• Oversight of the Office Manual updates and Annual Reports for the Governor's coordinating journals.• Maintained inventory of office equipment and supplies • Participated in monthly Governor’s Coordinating offices meetings for administrative office support.• Coordinated quarterly Maryland Advisory Council for the Deaf and Hard of Hearing meetings. • Participated in community meetings pertaining to Disability services.• Oversee and Coordination of Legislative Awareness Day at the Maryland Capitol for the Deaf and Hard of Hearing community.

Established and maintained working relationships with local employers in order to promote use of public employment programs and services• Reviewed plans and proposals submitted by agency director and private organizations to assist in formulate overall plans for the program• Assist clients with career exploration, resume builder, and Employment Skills• Coordinate interpreters for clients' meetings and interviews• Participate in coordinating and job coaching Summer Youth Employment Program (SYEP)• Created excel for SYEP for students and businesses contactPlanned refugee group composition in relation to personal and social compatibility of members• Assist refugee clients develop social, communication, and independent living skills• Conducted Ecological assessments and create report on existing file• Assisted tutor academic subjects to youth in academic environment• Prepare documents for programs at employment and academic environments

Assisted tutor academic subjects to youth in academic environment• Prepare documents for programs at employment and academic environments

• Identify problem areas and formulate recommendations to customers and departments for resolution • Follow up on customer inquiries not immediately resolved by emails or phone calls• Serve as liaison between the customer and various departments• Maintain customer database (use of excel, and word, and electronic files)• Electronically file customers’ complaints on employment shared files• Assist manager with data entry and clean up old files