Amy Starr Email & Phone Number

Spokane, Washington, United States

Spokane Valley, WA

Nurse Practitioner Residency Clinic-- where teaching and patient care converge

Spokane, Washington Area

• Direct and provide operational leadership to 155 in reporting line in the areas of Training, Communications, Donor Recruitment, Blood Collections, and Therapeutic Services in three states. Oversee the direction.
• Rapidly promoted through the ranks (hired in 2009 as Training Coordinator; promoted to Manager less than 2 years later, and promoted to current position as Director in 2011).
• Designed course content and delivered quality training to strengthen employee competencies
• Applied adult learning theory to successfully transfer job-specific knowledge for adult learners
• Established a learning and teaching culture by implementing monthly multi-faceted training forums
• Identified and assessed trends and developed individual and group performance improvement plans

Garden Grove, CA

Responsible for $5.2 million in funding for program serving 28,000 families each year. Provided oversight for 10 hospital staff teams responsible for meeting program and contract requirements. Evaluated outcome data and developed quality improvement plans. Assured regulatory requirements were met; oversaw data collection and reporting. Represented the.

Ann Arbor, MI

Managed off-campus housing department. Achievements included:* Established and facilitated an off-campus housing advisory board consisting of community stakeholders, which quickly identified and resolved student housing problems.* Prevented student dropouts by negotiating and mediating housing conflicts between tenants and property owners/management.

Bachelor’S Degree, Speech Communication, Dean'S List

Master’S Degree, Business/Corporate Communications