• Collaborate with sales, R&D, production, vendors, internal and external customers to create an attainable Master Plan.• Responsible for planning and ordering components for manufacturing, while creating vendor relationships to ensure solid vendor performance and potential cost savings.• Effectively manage customer expectations throughout the order fulfillment process, while created lasting cohesive partnership with customers (Guthy Renker, Colgate, BabyGanics, Upsher Smith).• Coordinate with operations, quality, and shipping to ensure customer orders are delivered on time and in full. • Understand and maintain a culture of Lean within the organization, by participating in numerous RIEs (Rapid Improvement Events), and being the Process Owner to manage continued improvements and sustainability. • Adapts to changing production, material scenarios, and to changes in customer expectations to improve daily schedule adherence performance.

• Created and released work orders that meet or exceeded daily production goals based on material availability and production capacity in the MRP system.• Planned a weekly production schedule that meet or exceeded production capacity.• Provided feedback on scheduling outcomes that informed, instructed and improved the Master Plan. • Maintained schedule for 120 production employees and 15 contract manufacturing lines.

Maintained master scheduling system for 60 production employees.Ran, analyzed and distributed daily, weekly and monthly reports to all managers.Established priorities for specific customer (Boston Scientific, St. Jude, Medtronic, Starkey, etc.) orders.Conducted production meetings twice a week to update managers and engineers of current and upcoming projects.Worked with Production Leads on improving work flow/processes. Assisted in improving companies on time delivery from 80% to 96%.Created and closed work orders for medical production team in JobBoss system.

Purchased daily raw materials and backed up Senior Purchaser.Tracked and entered production employees’ vacation and other time-off requests.Ran reports, validated labor, and closed work orders for production jobs.Created work orders when backing up Scheduler. Safety – Attended meetings, keyed minutes, and coordinated annual hearing test. Designed and made labels for all products.

Reception/Phones – greeted clients/visitors and coordinated deliveries.Office Support – backup for Executive Assistant, made travel arrangements.Project Work – Updated and assembled marketing packets, typed proposals/letters/reports for consultants.Office Administration – Ordered/stocked, general office supplies, and maintained office.