Amy Tellez Email and Phone Number

Develop and execute strategies that leverage the brand and product breadth within the Residential Builder segment.Assess and cultivate strong business relationships with Residential focused trade partners whose segment focus is conducive to Andersen's product portfolio.Work collaboratively with sales team to ensure builder derived opportunities are effectively executed.Utilize Customer Management and sales reporting tools to effectively report and assess results of market activities.Work in collaboration with peers and business units to enhance products, services & tools necessary to grow share in the residential builder segment.Leverage the services of Sales and Product Applications to deliver value to the dealer channel and trade customers in support of growth in the residential builder segment.Establish credibility with targeted trade customers by conducting business consistent with Andersen's vision, values and strategies. Other duties as assigned by supervisor.

Develop and maintain strong relationships with architects and designers, including: owners, management, salespeople, project managers and the entire staffRoutinely visit assigned accounts and respond to all inquiries and requests for informationEnsure all accounts are trained and current on entire product lines by conducting weekly training meetingsWork closely with our Builder Sales Manager to insure that our product is specified in new and future projects.Provide support to architects, designers, contractors, and buildersConduct weekly “Lunch and Learn” power point presentations to key architects and kitchen designersDevelop sketches to convey design details with architects & designersDeveloped and presented talks on available products and services that could meet current business needs.Developed and delivered engaging polished presentations to highlight products and draw favorable competitor comparisons.Attended and participated in Industry events for ASID, AIA,BIA, and NKBA.Identified Key players in the market with high influences.

*Acting as the primary contact for management of all assigned client accounts; manage account renewals and new business*Provide and discuss prospective renderings and working documents with clients for each project*Establish and monitor a working time line based on execution date provided by client *Ensure all necessary information is supplied such as materials, dimensions, and graphic details*Working closely with internal engineering team to ensure correct POG and proper product fittings*Create and Manage project folders and job folders for each assigned project*Obtain credit approval, process order confirmations signed off by clients, initiate an internal sold order to include all back up, manage change orders and process them through project management and estimating*Manage request with estimating to ensure that all pricing is reviewed and approved. Review pricing with sales executive and provide all analytical information from previous projects.*Provide effective and timely communications amongst team members throughout the projects*Direct, manage and create all client meetings with written and verbal communication.

Initial contact for handling all incoming sales callsManage sales process from discovery thru account development, negotiations and closingOrganize and clearly communicate pertinent information relating to the client, order or project to dedicated internal teamRecognize and prioritize sales opportunities within the company’s guidelines and turn over Target Account (Top 100) potential clients to the Business DevelopersIdentify, qualify, and contact lead opportunities in Salesforce.com and log incoming inquiriesAssist clients by providing product information and technical supportReview drawings and provide conceptual inputMaintain contact with clients to ensure high levels of customer satisfactionIncrease existing business while generating new opportunities with new productsTake initiative to stay educated on new product offerings and industry related newsPlace quotes and orders into company’s ERP systemFacilitate all work order and project process procedures including Project BriefCommunicate opportunities or issues to Director of SalesDemonstrate understanding and adherence to the company’s operational policies and proceduresSet up appointments with your clients to walk thru our systems at the officeAchieve quarterly sales goals/targetsDeliver sales presentations to design, architectural, retail and hospitality companies as neededTravel to relevant trade shows, industry events, and customer meetings as needed

Assists customers by answering questions pertaining to product information on our website, quote or order requirements and product lead times. Entering quotes and orders in the system from initial sales inquiry to order delivery. Log incoming sales inquiries into SalesForce.com. Works with internal departments to resolve any order related issues. Provide sales administrative support for Business Developers. Liaison between Business Development and other internal B&N departments. Direct internal contact for Top 20 assigned accounts and prospects that meet B&N ’s account matrix and for more complex requests / orders. Communicates sales lead opportunities to Business Developers. Works extensively in Microsoft Excel inputting and maintaining accurate data for pricing, blanket order releases, inventory and the required daily reconciliation. Daily communications with the retailer and construction contractors, on status of orders shipping, rescheduling, potential delays, expediting or delivery related issues. Provides administrative support for Project Managers by placing orders and handling follow up for key assigned accounts. Reviews project timelines, open order reports to ensure orders arrive to meet customer desired delivery dates. Accountable for the processing and managing of all aspects of your individually placed orders (outside of Top 20) from inception (quoting) to delivery date. Demonstrates understanding and adherence to the company’s operational policies and procedures.

Register patients for admittance, blood, and radiologyTake patient demographic information and input to database.Scan and file away patient information into proper formats and locations. Communicate with physicians and nurses regarding patient care. Manage of co-pays and hospital bills.Run audits with medical records making sure all paper work has been completed.

Place and track purchase ordersDevelop schematics layouts in Auto CADRevised Auto CAD DrawingsAssist in showroom, pull samples and rearrange textile and furniture layoutsGeneral research based on the projectMaintain Administrative Duties with in the officeCreate/Modify specification tables

Provided highest quality of customer service while meeting sales goalDemonstrated products on customersAssisted in preparation and completion of accurate physical inventory Maintained visual standards which include displays, signage, lighting and propsAssisted in managing merchandise from stock areas to sales floor in an organized fashion Processed phone orders and shipping

Called customers, set appointments, wrote, delivered ordersAttended workshops and meetingsProduct demonstrationAchievements From Vector MarketingReceived three promotions which included the Thousand Dollar Aires Club; also received an award for ranking 20th top seller in Bay Area and Southern California DivisionPromoted to key staff; duties included organizing office and mentoring other employeesAchieved President's Club by hitting targeted of goals