• Consistently increased membership by 16% each year employed from 759 to 1,800 members• Assumed role of Operations manager with responsibility for oversight of FASA operations including financial, office management, technology and human resources• Produced membership retention rate of at least 90% every year • Chief staff person in charge of restructuring into two organizations, working with the bylaws committee, board analysis committee and legal counsel• Develop strategies for identifying, implementing and promoting services consistent with member needs such as the addition of an insurance program • Recruit new membership; set annual goals with Executive Director & Board of Directors • Design, produce, edit and distribute annual Membership Directory• Executed production of annual Salary Survey, including sending out survey, managing the compilation of the data and editing• Formulated innovative, cutting edge advertising and promotional campaigns that ensured FASA remained competitive in challenging economic environment• Hire and supervision responsibilities of six staff members• Planned office move to new location

• Manager of five staff Membership Services Team, customer service team responsible for all incoming calls and emails, set bonuses, led weekly meetings • Handled purchase of $2.5 million dollar building• As part of three member manager team, assumed responsibility for many roles such as government relations when one member of the management team took maternity leave • Drafted and delivered probation memos to troublesome employees• Researched, evaluated, sent out requests for proposals, selected and began implementation process of a new database system that improved efficiencies and allowed for enhanced services for the organization• Collaborated with public relations firm to drastically increase press coverage• Represented FASA at regional and national trade shows and events• Coordinated monthly grassroots activities that resulted in over letter writing campaign, fly in and national open house day, which was selected to be in American Society of Association Executives’ (ASAE’s) Great Ideas Day• Handled nominations process including staffing nominating committee, coordinating the ballot process and developing New Board Member Orientation• Oversaw membership database accuracy

• Generate special reports on membership for Executive Director and Board of Directors• Researched for, interviewed colleagues in other industries about and helped develop a credentialing program• Reviewed, distributed to industry experts and provided organized feedback to editor of industry newsletter• Maintain membership and participant database in Microsoft Access• Manage invoicing and posting of dues • Provided administrative support to managers including drafting, proofreading and distributing letters, notices and related documents to members• Key contact for all member questions and needs • Assembled new member and prospective member packages• Attended annual meeting where had such duties as registration, checking speakers rooms and confirming room set-ups • Handled classified ads including posting to website and invoicing members

• Directed hired High School age artists in various summer long community projects • Taught artists about working on a commissioned project• Carried out design and construction of major art projects• Helped sell creations to corporations and individual buyers• Advised artists on problem solving due to budget and equipment limitations