Responsible for the firm’s Organizational Systems market with a focus on program development, organizational dynamics, training, strategic planning and internal controls. As Director, my role is to manage and oversee the development, implementation, and evaluation of internal systems for transportation agencies, ensuring they support organizational goals, compliance requirements, and continuous improvement.

Responsible for the firm’s management consulting group with a focus on program development, organizational dynamics, strategic planning and internal controls.Specific Project Experience: • Program Planning and Development, Broward MPO, Fort Lauderdale, FL; City of Hollywood, Hollywood, FL. • SPR Work Program Internal Controls and MPO/RPO Work Program Funded Invoices Review and Approval, Pennsylvania Department of Transportation, Harrisburg, PA. •… Show more Responsible for the firm’s management consulting group with a focus on program development, organizational dynamics, strategic planning and internal controls.Specific Project Experience: • Program Planning and Development, Broward MPO, Fort Lauderdale, FL; City of Hollywood, Hollywood, FL. • SPR Work Program Internal Controls and MPO/RPO Work Program Funded Invoices Review and Approval, Pennsylvania Department of Transportation, Harrisburg, PA. • Shared-Ride Human Services Transportation Sustainability Study, Pennsylvania Department of Transportation, Harrisburg, PA. • Record Retention Program, Broward MPO, Fort Lauderdale, FL. Show less

Responsible for managing daily human service strategies such as staff development, recruiting, performance, and Human Resource project needs:• Design and implement comprehensive training programs to enhance employee skills and knowledge.• Conduct regular performance evaluations and provide constructive feedback to support professional growth.• Identify and address individual and team development needs.• Develop and execute effective recruiting strategies to attract and retain… Show more Responsible for managing daily human service strategies such as staff development, recruiting, performance, and Human Resource project needs:• Design and implement comprehensive training programs to enhance employee skills and knowledge.• Conduct regular performance evaluations and provide constructive feedback to support professional growth.• Identify and address individual and team development needs.• Develop and execute effective recruiting strategies to attract and retain top talent.• DEI and emerging trend focused. Show less

Developed and implemented comprehensive curricula tailored to meet the specific needs and learning goals of individuals of all ages. Adept at ensuring effective curriculum delivery through educating, coaching, training, and systematic outcomes assessment. Incorporated a variety of instructional methods and materials to cater to diverse learning styles and preferences.

Service policy assessment for older and disadvantaged populations, forecast of demographic changes (Aging of the Population), and assessment of service provider capacity for the Greater Austin Area.

Designed and developed customized curricula that aligned with organizational goals and standards in community training instruction for EMS first responders. Led the rollout of new curricula, ensuring smooth integration into existing training programs. Analyzed assessment data to identify strengths and areas for improvement and inform future curriculum enhancements. Prepared detailed reports and presentations to communicate findings and recommendations to stakeholders.

Management and education for organ-specific transplant care within a regional hospital system focused on traditionally underserved populations. Developed health and disability educational programs and summative assessment tools to enhance medical outcomes in transplant patients.