A dedicated professional with a diverse skill set, excelling in data entry, administrative support, customer service, and virtual assistance. Experienced in managing tasks such as scheduling, communication, and organizational support while ensuring accuracy and efficiency. Skilled in utilizing various platforms and technologies to enhance productivity, streamline processes, and resolve issues quickly.With a strong background in public health, analytical skills and a keen attention to detail are applied to support health-related initiatives and projects. This approach ensures a valuable contribution to any team, driven by a commitment to delivering high-quality services and proactive problem-solving to meet operational goals and client needs.
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Guest Service RepresentativeOnq May 2023 - Jun 2024Nyeri, Kenya• Receiving calls from guests who want to schedule appointments.• Making calls to find out if guests want to schedule their appointments.• Inputting examination orders into a guest’s account for easy scheduling and tracking.• Answering any queries a guest or provider may have in regards to scheduling or examination orders. -
Examination CheckerKasneb May 2019 - May 2023Nairobi County, Kenya• Supported in administrative duties assigned.• Ensured and maintained integrity during the examination process.• Assisted in the packing and storage of examination material. -
Data Entry ClerkAbc Group Jan 2022 - Dec 2022Nyeri, Kenya• Added documents to file records and created new records to support filing needs• Corrected data entry errors to prevent data degradation• Managed documents by organizing forms, making photocopies, filing records, preparingcorrespondence and creating reports.• Kept optimal quality levels to prevent critical errors and support team performance targets.• Increased data entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
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Customer Service RepresentativeAberdare Talent Solutions Jun 2021 - Dec 2021Nyeri, Kenya• Updated office files daily and kept records organized.• Boosted efficiency by keeping work areas clean, tidy, and free of debris.• Developed solid relationships with staff, customers, and vendors.• Kept all areas clean, organized and in line with company professional standards• Data entry and research as required to troubleshoot customer problems.• Marketed special offers and sales to customers over the phone.
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CaptionerRev Jan 2021 - Jun 2021Remote• Edited and reviewed captioned reports for clarity, grammar and spelling.• Planned, placed and synchronized all captions with dialogues.• Reviewed and edited drafts prepared by speech recognition software to verify correct, complete and consistent transcription.• Generated error-free transcripts with skilled capturing and proofreading. -
Public Health InternCounty Government Of Nyeri Oct 2019 - Oct 2020Nyeri, Kenya• Addressed public health concerns such as smoking with informative health education materials.• Prepared educational materials for use by local, state and community agencies furthering a positive approach to public health.• Furthered program goals by maintaining cooperative working relationships with area agencies.• Updated office files daily and kept records organized.• Boosted efficiency by keeping work areas clean, tidy, and free of debris.• Maintained full compliance with legal, health, and safety regulations.• Developed solid relationships with staff, customers, and vendors.• Kept all areas clean, organized and in line with company professional standards
Amy Wahinya Education Details
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Community And Public Health
Frequently Asked Questions about Amy Wahinya
What is Amy Wahinya's role at the current company?
Amy Wahinya's current role is Customer Service Representative |Virtual Assistant |Public Health.
What schools did Amy Wahinya attend?
Amy Wahinya attended The Technical University Of Kenya.
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