Amy Walden

Amy Walden Email and Phone Number

Consultant, Sales Enablement @ Ciena
Fordingbridge, GB
Amy Walden's Location
Fordingbridge, England, United Kingdom, United Kingdom
Amy Walden's Contact Details

Amy Walden work email

Amy Walden personal email

n/a
About Amy Walden

Customer-centric leader with 20+ years of experience, including 13 years driving change, growth and adoption, leading projects and programs, and developing strategies in a dynamic, global IT corporation.Known for being an open and authentic communicator who excels at building and nurturing virtual teams across organisations.Passionate about setting people and teams up for success.As a trusted advisor, mentor, and sponsor, I support individuals from new starters to executive-level stakeholders. Whether it's assisting a child with additional needs on their first pony ride, coaching a Senior Engineering Manager in another country on practicing empathy, encouraging colleagues to share the impact they deliver to the business and their customers, or practicing boundary-setting with a Sales Leader. Celebrating both personal and professional wins along the way.I thrive in hands-on environments that demand significant impact and align with key organisational strategic objectives. My approach involves a big-picture view of the business, ensuring that every initiative drives meaningful results.Side gig: Ask me about converting a vintage horsebox into a mobile bar!

Amy Walden's Current Company Details
Ciena

Ciena

View
Consultant, Sales Enablement
Fordingbridge, GB
Website:
ciena.com
Employees:
10127
Amy Walden Work Experience Details
  • Ciena
    Consultant, Sales Enablement
    Ciena
    Fordingbridge, Gb
  • Cisco
    Co - Lead, Attract Talent Pillar. Women Of Cisco Uki Board
    Cisco Aug 2023 - Dec 2024
    Identifying, nurturing growth, increasing visibility and celebrating top talent. Increasing nominations and submissions to Women and Diversity in IT Industry Awards, aligned with company diversity, equity, and inclusion values
  • Cisco
    Strategy & Planning Manager, Cx Strategic Programs - Cx Sustainability
    Cisco Apr 2023 - Dec 2024
    Designed and delivered FY24 Cisco Global Customer Experience (CX) and Sales Sustainability Enablement strategy and roadmap. Increased CX Sustainability Ambassador global coverage from 15 in EMEA to 1872 across all 3 regions, accelerating customer sustainability conversations. Managed monthly Sustainability Steering Committee for CX VP’s and other senior stakeholders. Amplified brand awareness and customer reach by driving partnerships with global sales and services teams to promote CX… Show more Designed and delivered FY24 Cisco Global Customer Experience (CX) and Sales Sustainability Enablement strategy and roadmap. Increased CX Sustainability Ambassador global coverage from 15 in EMEA to 1872 across all 3 regions, accelerating customer sustainability conversations. Managed monthly Sustainability Steering Committee for CX VP’s and other senior stakeholders. Amplified brand awareness and customer reach by driving partnerships with global sales and services teams to promote CX Sustainability services at key events and messaging opportunities. Show less
  • Cisco
    Strategy & Planning Manager, Cx Programs - Digital Engagement & Journeys
    Cisco Feb 2022 - May 2023
  • Cisco
    Strategy & Planning Manager, Cx Centers - Stakeholder Management At Cisco
    Cisco Aug 2020 - Feb 2022
    United Kingdom
    Designed and delivered the CX Programs Award Program increasing visibility and recognition of top talent within the business.Created and rolled out a Global Customer Success Stories Program to communications teams with single interface and streamlined review and approve process utilising SharePoint and JIRA
  • Cisco
    Service Delivery Manager - Cisco Managed Services
    Cisco Jan 2015 - Aug 2020
    United Kingdom
  • Cisco Systems
    Customer Contract Manager Uk&I - Cisco Capital
    Cisco Systems Apr 2011 - Jan 2015
    Feltham, Middlesex
  • Nationwide Building Society
    Mortgage Underwriter - Specialist Lending
    Nationwide Building Society Feb 2006 - Apr 2011
    Bournemouth, United Kingdom

Amy Walden Skills

Financial Services Banking Account Management Credit Managed Services Mortgage Lending Finance Change Management Loans Salesforce.com Customer Satisfaction Analysis Time Management Sales Management Risk Management Telecommunications Strategy Service Delivery Cisco Technologies

Frequently Asked Questions about Amy Walden

What company does Amy Walden work for?

Amy Walden works for Ciena

What is Amy Walden's role at the current company?

Amy Walden's current role is Consultant, Sales Enablement.

What is Amy Walden's email address?

Amy Walden's email address is aw****@****sco.com

What are some of Amy Walden's interests?

Amy Walden has interest in Education.

What skills is Amy Walden known for?

Amy Walden has skills like Financial Services, Banking, Account Management, Credit, Managed Services, Mortgage Lending, Finance, Change Management, Loans, Salesforce.com, Customer Satisfaction, Analysis.

Who are Amy Walden's colleagues?

Amy Walden's colleagues are Carlos Peralta Leyva, Martin Pelletier, Mike Bennett, Jon Lee, Vijay Kumar, Anuj Mi, Ishak Fredi Panggabean.

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