To support all Key account managers and field sales managers within the company's regional sales team. Dealing with customer complaints and queries. Running daily, weekly and monthly reports ensuring customers have all the information they require. As well as lending a helping hand in the day to day running of our group accounts.

Ensured all online orders were processed through to our sage system. Ensuring any problems were dealt with immediately. Inputting orders for stationary accounts and dealing with queries and complaints. Raising any credits that were required.

Maternity cover for the retail and leisure sector. Running daily,weekly and monthly reports extracting information. Dealing with queries and complaints from National account customers. Coordinating product rollouts for the National account customers.

Inbound/outbound calls of 100+ per day. Inputting orders onto the system. Dealing with customer queries and complaints. Regular support given to the sales managers and coordinators.

Team leader of the Seasonal, Home and Confectionery departments. Managing a team of 30 members of staff. I was also a key holder for the store. Duty manager 2 evenings a week. Cashing up the tills on an evening.