Amy Warnock Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wisconsin, United States

Lead the digital strategy and technical delivery for Northwestern Mutual’s $309B retail investment portfolio, shaping the roadmap to scale the business to $1T.• Set vision, goals, and roadmap for Wealth digital products, ensuring alignment with business objectives and scalability.• Partner with cross-functional teams, including business stakeholders, vendors, and engineering, to align multi-year roadmaps and OKRs with go-to-market strategies.• Spearheaded the creation of an integrated account opening strategy, streamlining processes and improving field experience through enhanced client data, vendor platforms, and UX design.• Build and mentor high-performing teams, fostering strong agile product management practices to drive measurable business outcomes.

Milwaukee, Wisconsin, United States

Directed the strategy and vision for Northwestern Mutual’s first enterprise payments network, unifying payments across disparate product systems under one API-enabled platform. The platform successfully transacted over $15B with no major outages or incidents and within budget allocation. • Served in a general manager capacity across digital product, program and engineering, accountable for driving OKRs and business outcomes within a $30m enterprise portfolio.• Developed and implemented a cross-functional planning process that established a continuous six-quarter roadmap--enabling prioritization and sequencing of epics and features aligned with the user experience (digital client wallet) and business outcomes.• Led the upgrade of bank account validation across 3.5M client bank accounts improving the safety and security of sensitive client data.• Established a strategic framework grounded in data-driven metrics to evaluate third-party partners aligned with Northwestern Mutual’s Protect and Prosper strategy.• Accountable for the integration of a third-party banking partner that enabled a new retirement distribution go-to-market strategy.

Greater Milwaukee Area

Led the strategy and operational frameworks to optimize the financial advisor experience, incorporating journey mapping and data-driven insights.• Implemented journey mapping and data insights discipline to bring a deeper understanding of the 250+ touchpoints financial advisors encounter throughout their career.• Directed field research and feedback loops generating actionable insights in the context of the Company’s business model. • Produced advisor segmentation and profiles using performance and demographic data to establish seven key advisor practice types that inform user experience design. • Optimized the annual Field Experience (FX) Assessment to comprehensively measure the end-to-end experience of financial advisors and staff. The effort resulted in a new company metric (FXI) as well as a 300% increase in advisor response rate within two years. • Oversaw competitive intelligence capabilities that provided senior leaders and business partners with industry insights and influenced the design of future field programs. • Consulted with cross-functional business leaders on field insights to cultivate business acumen, develop KPIs, and influence enterprise decision making and prioritization.

Greater Milwaukee Area

Assistant Director – Strategic Communications, April 2013 – November 2017Led communications strategy and change management for Northwestern Mutual’s 20,000+ financial advisors, driving transformation initiatives across the field force.• Relationship manager and strategic communications lead to the Senior Vice Presidents of Career Distribution, Distribution Strategy, and the Chief Marketing Officer.• Drove the planning and implementation of the field learning map experience which engaged 400+ field leaders in the company transformation. Effort was recognized by Training Magazine in 2017. • Orchestrated highly sensitive communications strategies that included executive coaching and

Eden Prairie, Mn

Implemented an integrated communications strategy that established processes and channels to improve communications between Lifetouch's corporate office and its 100+ territory offices nationwide. Monitored and measured the experience of 5,000+ field employees through the annual End of Season Assessment.

Greater Minneapolis-St. Paul Area

Led the Store Communications team who were responsible for project managing, writing and distributing all execution-related content to 62 Marshall Field's/Macy’s North stores.

Certificate, Marketing Strategy

Online marketing certificate provides MBA-level strategic marketing training needed to make strong business decisions and set strategic.

Financial Analysis For Nonfinancial Managers, Finance

This program offered a practical understanding of how to interpret and use internal and external financial reports to make informed.

Bachelor Of Science Degree, Communication; Public Relations

Activities and Societies: The Spectator Newspaper, Advertising ManagerMinor in Business Administration

Education record

Activities and Societies: Chrysalis Leadership ForumA rigorous and highly-experiential “learning lab” which promotes long-term leadership.