Responsibilities included making sure that the prior days receipts are accurate and applied to the correct accounts, process credit card transactions and apply to the proper account, making daily bank deposits, sending out monthly statements via email and postal mail, making collection calls and having all our accounts past 30 days on a credit hold and correspond with the customer that are past due. Also responsible for credit applications for potential customers, including sending out credit references and having all relevant information for the application to go to the review stage.

Responsible for entering load information in Mcleod from the customers portal. Securing all pertinent information is correct and given to the drivers Closing loads in customer portals Requesting accessorial from customers. Keeping track of Trailers and requesting detention on trailers left at customers

Dispatch trucks on loads; Enter loads into Mcleod software; Track and Trace shipments daily; answer drivers calls, emails and messages; Answer phone calls for the company; Work with drivers on any trouble calls, ie breakdowns or directions; Resolving issues that may arise with a load and communicating with brokers; Reminding drivers of maintenance; Checking drivers hours of service to make sure they have enough hours to run load; Main point of contact for 25-30 drivers on a daily basis; Coordinate load recoveries; negotiate rates with brokers to maintain the maximum amount per truck; Complete 2 check calls per day to ensure on time delivery.

Responsibilities include scheduling all LTL pick up and deliveries, pricing deliveries, ordering packaging supplies, entering all shipments that ship UPS in the UPS computer system. Duties also include tracking paper usage, scheduling paper deliveries and ensuring all deliveries are made on a timely basis. Additional duties are tracking purchase orders for maintenance supplies and shipping supplies, ensuring all invoices are matched with a purchase order and given to the accountant. Billing Clerk responsibilities include invoicing all customers, making sure all bill of ladings, shipping charges and run lists are included in the billing and are accurate on the invoice. Additional duties included greeting guests, answering phones, helping co-workers when needed on special projects.

Responsibilities included printing and distributing purchase orders for receiving department, printing orders for warehouse staff to pull and prepare, schedule routes for internal delivery services, calling couriers and trucking companies for deliveries, entering completed orders in spreadsheet and prepared for billing purposes. Additional responsibilities included receiving product into software program so it is in stock for future orders, calculate freight costs for incoming orders, create and distribute backorder report to customer service representatives, calling different trucking companies for freight quotes, creating bill of ladings for LTL shipments of orders. Also, was direct contact for negotiating freight rates, troubleshooting problems with deliveries and delivery customers. Created a training guide for the position, including instructions for every aspect of the position, and creating procedures for the position. Strong use of my customer services skills and organizational skills.

Responsibilities as Logistics Manager, entering orders into Trucking Software, Rating (Pricing) orders after they have been delivered, bill customers weekly. Also responsible for driver settlement reports for weekly payroll, making sure all deliveries are being made in a timely matter, backing up dispatcher when out of the office. Filling out Carrier packets for trailer loads and backing up the Load Board dispatcher when she is unavailable, billing load board deliveries and completing the full load board process. Responsibility of Warehouse Manager, Organizing locations and delivery of merchandise. Printing off paperwork sent from customer for orders, help pull orders, double check staged orders and make sure everything is correct before shipping. Email final paperwork after the order has been picked up, deduct from Inventory spreadsheet. Also processed weekly inventory of warehouse and email counts to customers to double check for accuracy. Help Load and unload trucks when needed. Schedule deliveries and pick up times for inventory items. Excellent customer service skills with both positions and troubleshoot when deliveries are not on time, or customers have issues.

Entering orders into Computer system, managing stock and assuring accurate stock levels, dispatching trucklines, scheduling truck lines for incoming loads, interviewing potential employees. Also created Facebook page, and kept website up to date. Also double checking orders before picked up by truck line or customer pick up. Duties also included tracking packages and loads, marketing and tracking new customer leads.

Scheduling, checking in patients, Checking Insurance cards for need of referrals and current, and collecting copays, making follow up appointments. Special Projects for the doctors and the manager.