Amy Wright Email & Phone Number

The Business Relationship Manager role delivers strategic initiative across the organisation, and to date I have been engaged in delivering business change as follows.- Analysis of capabilities in use across the organisation, including analysis of hosting models, cost and opportunity for rationalisation, with a view to optimising applications. I have.

Cheshire West And Chester, England, United Kingdom

• As a Project Manager/Business Analyst in the Digital & Technology team, I oversaw the planning, execution, and delivery of digital projects. This included:
• defining project scope and objectives
• creating detailed project plans and timelines
• coordinating tasks among team members
• managing budgets and resources
• communicating with stakeholders

• The MFSS programme is delivering significant change in moving to Oracle Cloud Apps whilst increasing the number of on-boarding partners from 5 to 7.The role holds responsibility for a cross work stream view on the.
• To provide oversight of Programme tasks that include partners activities and support
• Ensure partner view is understood and accommodated where possible in MFSS and supplier activities
• Work with Partner Project Manager and Project Management Consultancy to ensure successful adherence to the full governance pack including risk, issue, reporting, change and action process
• Attendance at partner programme board meetings
• Work with Partner PM to ensure clarity on partner critical path activitiesIn this role I have:

Chester, United Kingdom

• Project Lead on the following:
• MasterCard - introduction of two new products to support MasterCard virtual card creation and introduction of companion card programme including issuance of plastics to existing and new customers
• PCI DSS Compliance - implementation of a PCI compliant environment across UK and Slovenian operational sites. Review of all business wide processes, change to processes both manual, automated and introduction of system.
• Key contact for technology provider and lead for all technology and system related enhancements inc server and firewall, fibre and broadband, telephony software, PCI software implementation, Office 365 roll-out
• Customer Portal development - process mapping, presentation to directors, business logic defined with software developer, testing
• PMO contact for Slovenian colleagues form management of new projects, defects, process and system CQ's, testing. Sharepoint used for outlining the schedule of work, cost estimations, updates. Communication via phone.

Northwich

• Review processes across the Bank to ensure they are efficient and the controls effective
• Monthly review of all of the controls in place across the bank, including their relevance and effectiveness.
• Request of authorisation from key employees across the Bank to confirm their controls are up to date and effective
• Work with teams across the Bank to improve the effectiveness of their processes and controls.
• Work with teams across the Bank to investigate any loss due to the failure of processes and controls.
• Test the introduction of new processes and controls before they are rolled out.

Northwich

• Successful progression from a Compliance Officer with no Bank knowledge in 2007 to a Risk and Control Officer for which my role achieved the following:
• Risk Control Assessments – organise, attend and input into the workshops Analysis of processes and controls by way of sessions and side-by-sides with operational areas
• Design and implementation of controls, drawing up testing criteria for the controls
• Review change initiatives from the business end to end, and design and implement controls
• Review processes end to end and add or remove controls accordingly by considering the likelihood and magnitude of the risks
• Quantify the cost of implementing controls by tracking the cost in relation to FTE

Chester, United Kingdom

• Process & Control Analyst
• Organise and administer activities of the department in line with company policy to achieve maximum profitability and efficiency
• Document campaign progress and provide updates
• Manage projects and monitor their performance
• Train and motivate staff by reacting to and implementing their initiatives
• Proactively research, develop and implement ideas for achieving the best results

Bachelor Of Arts (B.A.), Graphic Design, 2:1

Bachelor Of Technology (Btech), Graphic Design, Merit