Arnaud Myard Email & Phone Number

Dublin, County Dublin, Ireland

- Helping some of the biggest clients in the industry integrate their systems with Smartling's platform;- Interacting with both technical and business users to gather requirements, analyse information, and design comprehensive and scalable solutions;- Supporting stakeholders in the creation of associated processes;- Leading workshops and troubleshooting sessions with customer technical teams to resolve complex technical issues;- Continuously articulating best practices to encourage optimal integration and platform adoption, laying the foundation for long term success of customers.

Dublin, County Dublin, Ireland

- Part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable;- Hands-on advisor, technical expert and problem solver. Leading various technical integrations and implementations, solving the most challenging problems in the content localisation space, and designing sustainable solutions to support Smartling's customers’ growing localisation needs;- Effectively and proactively managing process changes with business and technical stakeholders to drive implementations forward;- Acting with precision and urgency to provide customers with best in class support.

Dublin, County Dublin, Ireland

- Staffing, planning, and executing multiple multilingual localisation projects end-to-end, for multiple customers from a variety of industries including Technology, Social Media, Retail, Finance, Media; - Working with many stakeholders, including customers, translators, internal teams and Lilt's Executive team;- Managing client communication as well as expectations on schedules, budget & quality;- Collaborating closely with Product & Engineering teams on discovery, testing & follow-up feedback on platform features to be used by Services teams.

Dublin, Ireland

- Helping with overhauling processes on a large Digital Marketing account;- Quoting, budgeting & scheduling large-scale projects with tens of languages including DTP & technical steps.

Dublin, Leinster, Ireland

- Promoted to a Senior position thanks to excellent results on all accounts and within the company as a whole;- Managing one of the biggest new accounts from the company;- Providing support to less experienced colleagues on internal processes and tools;- Covering for direct superior’s holidays with increased levels of responsibility and visibility.

County Dublin, Ireland

- Main point of contact for clients;- Supervising production, budgeting and scheduling of all projects;- Worked on multiple types of requests from major clients in several industries, including marketing (print and digital), website localization and translation of iOS/Android apps;- Managed the improvement and implementation of all technical processes using internal tools, greatly enhancing productivity and margins.

Dublin

- Main point of contact for a major client's Search Engine Marketing (SEM) projects;- Quoting, planning, initiating and managing creation of keywords and other SEM components;- Helping with the recruitment and onboarding of SEM experts for a large number of languages;- Managing all SEM teams, assisting with all queries and issues reported;

Dublin

- Quoting, planning, initiating and managing projects from through to the final submission.- Successfully managed projects of various scales from start to completion, creating fruitful relationships with new customers, and strengthening years-long relationships with some of the major clients within the video game industry (e.g. managing the LQA phase of Final Fantasy X & X-2 HD for Square Enix Europe).

Dublin

- Overseeing the work from large-scale teams for several AAA titles;- Responsible for the client’s satisfaction with all processes, and the final product’s quality;- Successfully completed highly demanding projects involving 4+ months of testing, 20+ languages, 30+ testers.

Dublin

- Identifying, documenting and providing fixes to linguistic bugs for AAA titles;- Also led smaller-scale projects and provided regular support to experienced Team Leads.

French Language And Literature

Philosophy

Humanities/Humanistic Studies

School for gifted students who obtained higher grades on their high school exit diploma. Studied several humanities fields at a university.

High School Diploma, Humanities/Humanistic Studies

• Attended "Lycée Lalande" (High School), regularly top of the class in Humanities studies. • Passed all exit exams and obtained diploma.