Successfully ran $3m+ store in Salem, NH as acting GM and was promoted to assistant manager of highest volume location in district. Repeatedly met monthly corporate sales goals in each location worked at. Managed sales associates including scheduling, training, reviews, and disciplinary action. Managed hiring process including job applications, interviews, and orientation to store needs. Managed inventory and stock room. Handled all aspects of receiving shipments, merchandise buying, and the preparation and execution of annual inventory process including reconciliations.Continuously educated staff on new product information. Worked with staff daily to maintain high standards of customer service and store cleanliness. Assisted store manager with planning and execution of weekly and seasonal visual changes.

Caffeine Dispenser

Training and development of all customer service associates. Performed monthly reviews of customer service survey, and creation of plan to improve on store results. Created and executed of monthly business plan to reach budgeted sales goals. Reviewed and analyzed store sales reports to ensure accuracy. Reviewed job applicants and hiring to meet store needs. Performed evaluation and planning of store credit card goals. Updated associates on any new policy, procedures, and promotions. Created weekly schedule for all store associates. Assisted in preparation and execution of yearly inventory process. Maintained store standards of cleanliness and customer service.