Aimee Bachmann M.Ed. Email & Phone Number

Kirkland, WA, US

Seattle, WA, US

• People manager, successfully leading team of business to business (B2B) account executives, regularly surpassing quarterly sales targets.
• Developed key performance indicators (KPIs) and measurement strategy for sales and learning & development initiatives.
• Evaluated weekly, monthly, and annual data to define capability gaps and strategize development techniques.
• Represented the organization as the subject matter expert in learning & development program creation, employee training, and leadership development program design.
• Forecasted sales accurately within a 5% variance by prioritizing dedicated team management and high-level communication with account executives.
• Identified and secured strategic sales partnership opportunities.

Seattle, WA, US

• Orchestrated cross-functional teams, expertly managing the Learning & Development team and B2B account executives, while providing strategic consulting as the organization’s subject matter expert (SME) in learning &.
• Invited as only 1 of 4 national L&D experts to participate in advisory panel to design competency-based learning framework for Supervisory Skills certification program.
• Devised and set long-term L&D strategy.
• Supported the growth of teams across the organization using CliftonStrengths (StrengthsFinders) assessments and facilitating team development workshops.
• Managed the development of new and revised talent development curriculum.
• Determined the effectiveness of training materials using data industry standards to successfully define capability gaps for the business and improve KPIs.

Seattle, WA, US

• People manager leading a high-performing team of senior learning and development facilitators, instructional designers, and a training specialist representing the organization as the subject matter expert in employee.
• Set long-term L&D strategy, integrating initiatives with organizational goals.
• Supported succession planning efforts through the creation of employee career pathways and training tracks to support growth in high-potential employees.
• Managed the development of learning framework for 6-week leadership development curriculum entitled, The Management Academy.
• Determined the effectiveness of training materials using data to successfully define capability gaps for the business and improve quality.
• Developed and administered learning management system (LMS), designing a video training library consisting of 5 training tracks and 200+ micro learnings, adopted by hundreds of organizations to support blended learning.

Bellevue, Washington, US

• Collaborated with human resource business partners, key company stakeholders, and C-suite leaders to design and implement organizational learning plans aligned with annual strategic goals and company culture.
• Created the learning frameworks and curriculum for online courses in articulate360 (Rise).
• Acted as mentor for high potential employees resulting in their promotion.
• Effectively managed the training budget and collaborated with external vendors to design long-terml training strategy.
• Successfully delivered customer service training to the call center teams resulting in an 80% increase in customer satisfaction scores.
• Managed company-wide learning management system (LMS), utilizing instructional design skills in articulate360 to create relevant, scalable courses. Tracked employee training completion to 100%.

Bolingbrook, IL, US

• Built, hired, and managed national training team, supporting mergers and acquisitions.
• Created comprehensive knowledge management framework supporting consistent employee education and growth.
• Collaborated with senior clinical leaders to create a sustainable training strategy, upskilling, and reskilling newly acquired employees.
• Designed and implemented comprehensive new employee onboarding learning framework that resulted in a 50% reduction in training time.
• Implemented change management principles in employee onboarding, acclimating newly acquired employees within three weeks, minimizing disruption and maximizing productivity.
• Demonstrated strong leadership skills, fostering a collaborative and supportive team environment, promoting growth and development among team members.

• Created comprehensive knowledge management framework supporting consistent employee education and growth.
• Managed the training team, designed and delivered programs enhancing skills in leadership, customer service, HIPAA compliance, insurance reimbursement, front desk software, and EMR.
• Conceptualized and executed an inclusive onboarding program for new hires, featuring hands-on tech sessions, continuous mentoring, and diverse cross-training opportunities resulting in a 50% reduction in overall.
• Created learning journeys and career pathways for talent attraction and retention.
• Conducted regular evaluations of training programs; made strategic adjustments to improve effectiveness aligning with organizational goals.
• Led the organization through three software implementations and conversions as the key liaison between users and technical support teams.

Petaling Jaya, Selangor, MY

• Provided ongoing support and guidance to student teachers, offering constructive feedback and mentoring to enhance their professional development
• Maintained accurate and up-to-date records of student progress and performance, ensuring fair and consistent evaluation.

Certification In Business Strategy

Master’S Degree, Education: Curriculum And Instruction

Bachelor’S Degree, Sociology