Employee Relations Specialist
Caretech Solutions
Troy, Michigan
Employee Relations Specialist (November 2012-February 2015)• Responsible for all employee relations functions for over 1,000 employees• Key member in the successful implementation of disciplinary action processes and 360 degree survey within the company’s HRIS system (SuccessFactors) which included creation, testing, training, go live, and post go live support• Help employees, supervisors, and department heads settle work-related conflicts through advice and recommendation• Resolve complaints, counsel managers and employees on the interpretation of policies and procedures• Conduct exit interviews to determine if corrective action may retain valued staff• Recommend solutions to leadership when repetition of individual problems indicate negative trends• Creation of new graduate rotational program • Administer accommodations based on The American's with Disabilities Act• Complete unemployment paperwork and disputes• Create meaningful analytics and reports for senior leadership• Plan and coordinate quarterly corporate orientations for offsite employees• Run corporate-wide Mentor Program• Assist with updating and handling onboarding process through RedCarpet systemCorporate Recruiter (October 2011-November 2012)• Assisted in implementing an ATS system which included creation, testing, training, go live, and post go live • Delivered quality talent and provided guidance to hiring managers on various aspects of the recruiting process• Provided strong level of knowledge in talent acquisition components including, but not limited to, sourcing, qualifying, social networking, networking, screening, employment branding, and relationship management• Demonstrated the ability to recruit for a wide variety of positions on a national level• Was responsible for the company's internship program• Managed competing demands, while being both adaptable and flexible