Amy Jones Email & Phone Number

London, Gb

Using my experience of behavioural science and consumer psychology to develop breakthrough ideas for leading companies such as Nike, KFC and Bristow & Sutor.

London, United Kingdom

System One ChangeAward-winning behavioural science consultancy. We use insights from behavioural science and consumer psychology and branding to help companies and third sector organisations drive uptake, improve customer experience and employee engagement, reduce demand, and cut costs.Example projects:-Workforce capability building workshops for NHS, GLA, LGA, Public Health England, DECC, and several UK local authorities-Developed the behaviour change strategy for… Show more System One ChangeAward-winning behavioural science consultancy. We use insights from behavioural science and consumer psychology and branding to help companies and third sector organisations drive uptake, improve customer experience and employee engagement, reduce demand, and cut costs.Example projects:-Workforce capability building workshops for NHS, GLA, LGA, Public Health England, DECC, and several UK local authorities-Developed the behaviour change strategy for Dry January and other alcohol reduction campaigns for Alcohol Change-Designed behavioural framework for a design patent for Legal 500 Firm-Reduced sewer blockages for water company-Prevented customer debt for local authorities, utilities, and enforcement agencies-Helped a tech start-up increase consumer uptake of a challenger brand-Developed a customer loyalty scheme for the leisure industry-Applied behavioural science to improve children's health for the Greater London Authority (GLA)-Designed a hospital waiting room to reduce patient anxiety and improve patient experience-Increased donations for a major UK charity-Improved employment outcomes for JobCentre Plus-Conducted a research project for a leading UK cancer charity-Keynote speaker on behavioural insight Show less

Lead consultant and programme manager for behaviour change projects in the public sector. Work-stream leader. Designing and testing powerful interventions. Supporting successful cultural and transformation projects. Business development.

London, United Kingdom

Led UK's first local government behavioural science unit to achieve financial, social, and operational benefits, including:Managing demand: -Supporting transformation programs-Optimising service outcomes-Reducing waste and increasing efficiencies-Improving customer relationshipsEnsured long-term, sustainable benefits across all council services by:-Embedding behavioural science in day-to-day operations-Building behavioural science expertise and… Show more Led UK's first local government behavioural science unit to achieve financial, social, and operational benefits, including:Managing demand: -Supporting transformation programs-Optimising service outcomes-Reducing waste and increasing efficiencies-Improving customer relationshipsEnsured long-term, sustainable benefits across all council services by:-Embedding behavioural science in day-to-day operations-Building behavioural science expertise and capability across the organisation-Promoting evidence-based approaches to service delivery-Designing scalable and replicable solutions Show less

London, United Kingdom

Wide ranging role. User experience testing. Service design.

Worked on various research projects, including a project for Harvard University. Roles included project management, field research, data collection and analysis.

London, United Kingdom

-Trained in evidence-based models: Integrate and Streetherapy©-Delivered low-intensity psychological support to young people in a multi-agency partnership-Assessed client needs, used appropriate interventions, and made triage referrals

Master'S Degree, Policy And Planning

The course introduces the concepts and tools of behavioural economics and measures of well-being, bringing these fields together.

Phd Buisness And Management, Behavioural Science

Mba- Master Of Business Administration (Executive), Business Administration And Management, General

Bachelor Of Science (Bsc), Psychology, First Class Honours

Graduated with a First Class Honours in BSc Psychology. Had dissertation published in a peer reviewed journal.