Worked closely with Actuarial to compile rate manuals, forms, and endorsements available for individual state use. Contributed greatly to projects combining rating tables and uploading them for members easy access. Successfully managed time and maintained productivity while working fully remotely, demonstrating strong adaptability and self-motivation. Participated in the Toastmasters International public speaking club, enhancing communication and presentation skills.

Assisted with installing, configuring, and maintaining workstations, in addition to other electronic equipment. Supported in troubleshooting and resolving hardware, software, and network issues. Aided Human Resources with coordinating paperwork for new hires and updated records for existing employees in both physical and digital forms. Acquired interpersonal skills through an office style environment.