Amy Bierling Email & Phone Number

Grand Rapids Metropolitan Area

Specializes in providing luxury skincare, makeup, and fragrance services tailored to enhance natural beauty and confidence.Luxury Spa Treatments: Includes Natura Bissé facials, expert eyebrow shaping, and precise waxing services.Makeup Expertise: Offers personalized applications for any occasion and lessons designed to educate and empower clients.Curated Beauty Solutions: Provides professional guidance on premium brands such as Chantecaille, Natura Bissé, and Trish McEvoy.Fragrance Knowledge: Assists clients in discovering signature scents from Bond New York, Oribe, and more.

Grand Rapids Metropolitan Area

Provided exceptional personal styling services to help clients feel confident and stylish.Built lasting relationships with clients by understanding their preferences, lifestyle, and wardrobe needs.Curated personalized outfit recommendations for in-store clients and online Trendsend subscription customers.Supervised employees and managed store operations in the absence of store management, ensuring a smooth and positive experience for both clients and staff.Coached and mentored team members to maintain a high standard of service and foster a collaborative work environment.Assisted with visual merchandising, inventory management, and store presentation to create an inviting shopping atmosphere.Stayed updated on fashion trends and incorporated them into styling recommendations that reflected Evereve’s brand values.

Grand Rapids Metropolitan Area

Delivered exceptional customer experiences by listening to clients' needs and providing tailored product recommendations.Demonstrated expertise in Sephora's beauty offerings, trends, and loyalty programs, consistently driving sales and building strong client relationships.Contributed to visual merchandising, including setting up and dismantling displays, building brand displays using planograms, and restocking inventory.Supported store operations by unloading shipments, maintaining a clean and organized environment, and adhering to inventory and loss prevention protocols.Embodied Sephora’s core values, earning VIA recognition for exemplifying passion, teamwork, respect, and innovation.

Grand Rapids Metropolitan Area

Sold and serviced personal lines insurance policies for new and existing clients.Built trust by providing expert guidance on coverage options in clear, understandable terms.Demonstrated strong attention to detail by accurately documenting client files to ensure thorough protection for clients and the company.Recommended appropriate coverage tailored to each client’s unique needs.Collaborated with a dynamic team to achieve goals while fostering a positive and enjoyable work environment.

Grand Rapids, Michigan

Collaborated on the UI/UX design for an agent website, ensuring a functional and user-friendly experience.Participated in detailed meetings to align business needs with technical solutions, while managing data-driven insights through extensive spreadsheet analysis.

Greater Grand Rapids, Michigan Area

Designed, updated, and delivered engaging training programs for new and tenured employees, ensuring alignment with business goals.Led training initiatives for Foremost Specialty Dwelling product knowledge and system processing, enhancing team expertise and efficiency.Developed and implemented training plans across various business units, driving skill development and operational consistency.Facilitated learning labs, sales training, and customer service workshops to improve employee performance and customer satisfaction.Co-chaired the University of Farmers Excellence Awards, overseeing team meetings, task delegation, deadline management, and executive reporting.Contributed articles and edited monthly communications as part of the University of Farmers Service Operations Newsletter team.Volunteered as a facilitator for the Farmers Women’s Network of Grand Rapids Spring 2013 event.Completed certifications in Effective Presentations, Leading the Farmers Way, and Emotional Intelligence to enhance professional skills.

Master Of Science - Ms, Management

Activities and Societies: Honor Society

Bachelor Of Arts - Ba, English

Activities and Societies: Lambda Iota Tau - Literary Honor Society

Associate Of Arts - Aa, General Studies

Activities and Societies: Phi Theta Kappa Honor Society

Diploma, Esthetician / Esthiology