Amy Billman Email and Phone Number
Amy Billman work email
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Amy Billman personal email
I am an experienced results-driven customer service professional with 16 years of work experience in providing exceptional service, training and mentoring other associates, and call monitoring for quality assurance. Forever curious, I enjoy the challenge of research; whether scouring the internet for innovations that empower people, or solving particularly challenging problems that might help others accomplish a particular goal or task. Recognizing that communication is key, I enjoy "meeting people where they are," regardless of skill level. For me, customer service is about compassion and empathy; and I bring that into everything that I do. For me, life is one huge learning experience and I welcome every chance to grow. I advocate for accessibility for all, not just some or certain disabilities. My favorite questions are: "Why not?" "Why can't we?" "How can we make this better?"
Speeddots
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Administrative AssistantBlind Institute Of Technology Dec 2022 - PresentI provide exceptional support services to BIT's Director of Operations and Chief Connections Officer. My job duties go beyond the general day-to-day of calendaring and keeping schedules organized; though that is an important part of what I do. I also have the honor of supporting BIT's mission, by interviewing incoming candidates, as well as conducting professional development workshops to show them how to write effective resumes and to talk about themselves in interviews and networking situations, confidently.
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Voice TalentThe Mountain Jul 2023 - PresentThe Mountain is a AAA radio station. I am the female imaging voice. I bring warmth and humor to our station promos and announce/introduce new music.
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PodcasterThe Brandon And Amy Show Jul 2022 - PresentGreater SacramentoResearch, voice, and produce content for weekly radio show and accompanying podcast. We are now rebranding as Breaking Boundaries with Brandon and Amy. We go beyond the usual disability related podcast: those are everywhere! We bring humanity to disability by showcasing talented, passionate individuals who just so happen to have a disability, living out their purpose. We believe that everyone has an amazing story to tell, and our mission is to bring them to you as only we can! Our unique style of interviewing has garnered us worldwide listeners, and we are excited to continue this journey.
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Co-Owner And Founder/Chief Provider Of Customer HappinessSpeeddots Jul 2011 - PresentSacramentoActively participates in the beta testing of applications to proactively identify accessibility issues. Customer training and support with Apple and SpeedDots products including using the Voiceover screen reader. Create product support documentation for new and existing products ensuring that documentation is created in accessible formats. Produce marketing, newsletter, and other content in multiple accessible formats. Promote customer engagement through a variety of social media channels. Conduct marketing studies to determine sale worthiness of future products and services. Continuously research to find new and innovative products and services that can better empower SpeedDots customers. Communicate with customers of varying skill levels to ensure unparalleled customer satisfaction.
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Transcription SpecialistFreelance Transcription Services May 2008 - Sep 2022Sacramento, CaliforniaProvided audio transcription services as an independent contractor to clients in the market research, information technology, and academic industries. Created hundreds of verbatim qualitative research transcripts of audio resulting from focus groups, in-depth interviews (IDIs,) on-site interviews, seminars, company meetings, and lectures. Interfaced with clients throughout the project lifecycle including participation in scoping and statement of work activities; ensuring that project goals were met and exceeded. -
Marketing Coordinator And Website AdministratorEaster Seals Ucp Of North Carolina May 2006 - May 2008Charlotte, North CarolinaDesigned and produced a variety of Easter Seals and United Cerebral Palsy (UCP) publications, including all content for Web Pages, web site articles, newsletters, and marketing communications. Evaluated and tested the organization’s web site and content management systems for usability and accessibility for consumers and employees with disabilities. Developed training materials for interns working on Technology Opportunity Project (TOP) grants. Produced orientation presentations for Easter Seals UCP programs that were distributed to all new employees. Responsible for the organization’s first ever Employee Giving Campaign and other marketing to help drive donations and other fund raising. Assisted clients receiving supported employment services with career exploration and goal assessment. Advocated for the needs of clients in work environments, in addition to managing supportive work tasks. -
Financial Services Representative/Team LeadAlltel Communications Sep 2002 - Sep 2004Charlotte, North Carolina, United Statespayment negotiation
Amy Billman Skills
Amy Billman Education Details
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Stetson University3.0
Frequently Asked Questions about Amy Billman
What company does Amy Billman work for?
Amy Billman works for Speeddots
What is Amy Billman's role at the current company?
Amy Billman's current role is Future certified Salesforce Administrator. Experienced customer service and administrative professional. Tech-savvy entrepreneur with HR insights. Media personality, podcaster and voice talent..
What is Amy Billman's email address?
Amy Billman's email address is am****@****ogy.org
What schools did Amy Billman attend?
Amy Billman attended University Of Phoenix, Stetson University.
What are some of Amy Billman's interests?
Amy Billman has interest in Social Media, Business Writing, Reading, Assistive Technology, Researching, Blogging, Cooking, Freelance Writing, Volunteering, Science And Technology.
What skills is Amy Billman known for?
Amy Billman has skills like Editing, Press Releases, Marketing Communications, Marketing, Customer Service, Writing, Research, Business Writing, Public Relations, Fundraising, Public Speaking, Social Networking.
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Amy Scott-Billman
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