-Supports the Chief Executive Officer and manages his busy schedule.-Create presentation decks and pre-read materials by collecting data across the organization for all meetings of the Executive Committee, Board of Trustees, and Board of Directors. -Schedule, facilitate, and take minutes for all meetings of the Executive Committee, Board of Trustees, and Board of Directors. -Maintain records of all members of the Executive Committee, Board of Trustees, and Board of Directors.-Assist with travel arrangements for CEO and Senior Leadership Team and submit monthly expense reports.-Draft presentation decks, assist in planning agenda topics, and facilitate monthly All-Staff Meetings.-Plan holiday parties and other activities to boost staff morale.

-Supported Chief Executive Officer and National Chief Operating Officer and managed their busy schedules-Assisted Chicago Executive Director during COVID-19 pandemic (2020-2021)-Created presentation and pre-read decks by collecting data across the organization for quarterly National and Market Board meetings-Took minutes for quarterly National Board meetings.-Scheduled the quarterly meetings for National and Market Boards, National Finance Committee, and NYC Founders' Council on an annual bass-Maintained Board of Director records in database and on website-Managed document calendar and submitted required annual government filings for four states and US DOT-Coordinated travel and itineraries; submited monthly expense reports-Planned agenda topics, confirmed presenters, and ran bi-monthly All Staff meetings for 85+ staff across the organization as well as bi-monthly National Team meetings-Created engaging activities to boost staff morale and served on planning committees for All Staff Retreat in 2022, first in-person retreat since 2019-Gave donor tours and led volunteer shifts in the Giving Factory warehouse

-Assisted National Chief Operating Officer and Executive Director of the Chicago Market-Compiled data from all markets to create pre-read decks for quarterly board meetings and created quarterly meeting deck for the Chicago Market-Took meeting minutes for Chicago Board of Directors, Corporate Advisory Committee, Family Advisory Committee, Market Leadership Team, and National Leadership Team-Planned celebrations and staff engagement on a monthly basis as well as served on National Staff Engagement Committee-Project Manager for program book and served on Planning Committee for Un-Gala 2018, Backpakc-A-Thon 2018 & 2019-Processed incoming mail, deposited checks, ordered office and warehouse supplies, maintained office equipment, and worked with vendors, including IT -Created engaging staff activities to boost morale-Answered primary phone line and responded to general email inquiries

-Assisted Vice President of Philanthropy to prepare for meetings with key stakeholders including Board of Directors, Philanthropic Engagement Committee, and major donors -Prepared meeting materials, drafted meeting minutes, and developed quarterly reports on progress toward goals-Served as project manager for development/communication publications and mailings-Created/administered budgets, reconciled expenses, and resolved discrepancies-Maintained complex database, created queries, analyzed data, and proposed strategies-Oversaw planning of annual benefit gala with complicated logistics and managed Gala Committee-Coordinated grant awards receptions, annual meeting dinners, and donor cultivation events-Collaborated with volunteer boards on donor cultivation, sponsor solicitation, and special event planning-Processed all incoming gifts and drafted donor acknowledgements

-Project manager for development/communication publications and mailings, including 40-page annual report-On-site manager for award receptions and benefit galas-Processed all incoming gifts and generated detailed mailing lists-Drafted press releases-Supervised work-study students and interviewed candidates-Maintained office equipment and ordered office supplies -Answered primary phone, responded to questions from the public, and directed calls to appropriate departments -Developed deep knowledge of organization's policies and procedures

-Managed day-to-day operations of Director's office; coordinated the office's domestic and international travel-Managed Director’s calendar, created presentation decks for conferences, and submitted reports-Skilled at addressing patient concerns while maintaining confidentiality-Researched information for medical faculty, staff, and senior management to resolve issues

-Worked closely with Campaign Manager on event planning for My Kind of Zoo, a $135 million capital campaign-Drafted donor acknowledgement letters for signature by President & CEO and other correspondence -Coordinated donor meetings and zoo tours