Amy Howard Dippfs Email & Phone Number

Manchester, United Kingdom

Leading the Operational Improvement department to drive business improvements and positive client outcomes alongside key stakeholders across all 17 branches.Key responsibilities include but are not limited to:Defining and leading operational improvement strategies, initiatives and projects.Increasing efficiencies and effectiveness of existing processes.

Manchester, United Kingdom

My role was manage, motivate and develop, on a day to day basis, a team of Private Wealth Administrators and Assistants to ensure that they provide an efficient, effective and timely administration service to our advisers and our clients. I regularly produce and analyse management information looking for trends and leaner ways of working whilst maximising.

Stockport, United Kingdom

• Deliver contribution and service objectives.
• Building lasting relationships with customers and colleagues.
• Take ownership and resolve complaints where they arise.
• Actively promote the business by attracting new customers and deepening relationships with existing ones across Retail, Business and Private through both inbound and outbound calls.
• Hold meetings, daily team talks and conference calls.
• Identify, understand and help customers by having tailored conversations… Show more * Deliver contribution and service objectives.

Manchester, United Kingdom

• This was a telephony based role in the general banking industry which has given me vital techniques in sales, for example, objection handling by highlighting the benefits of the product and aligning the product to the.
• Highly motivated by sales targets and I excel under pressure, resulting in a high performance that benefited the company and customer alike.
• Wide variety of… Show more This was a telephony based role in the general banking industry which has given me vital techniques in sales, for example, objection handling by highlighting the benefits of the product and.
• Wide variety of customers and consistently welcomed each customer in a positive and friendly manner, which made them feel comfortable. Show less