Amy Broad Email & Phone Number

Adelaide, SA, AU

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Adelaide, Australia

• Coordinate and conduct data collection, entry and processing to support course, program and students in the University’s Student system database.Liaise and build relationships with Faculty academics, Central Student.
• Advising on set-up of new courses that facilitated teaching structure, student experience andenrollment.
• Facilitated the creation of a streamlined process for Course Catalogue data collection in conjunction with the Faculty LQI team.
• Lead a small team to improve the data collection, timetabling processes and enrollment numbers for Bachelor of Health and Medical Sciences, School of Public Health and School of Medicine programs.

Data analysis using a range of tools, including Power BI, SPSS, Excel, TableauSurvey design and developmentEvaluation of measures relating to student experienceCoordination of the production of the corporate performance reportProviding bench marking analysis of survey outcomesUndertaking institutional research that supports strategic planning and corporate.

• Coordinate the administration and support for Honours and undergraduate coordinators and courses in the Disciplines of Paediatrics and Obstetrics & Gynaecology.Course administration including: timetabling and.
• Built effective relationships and knowledge of key research and researchers within the School tofacilitate the administration of Honours programme and events as well as delivery of lectures within courses.
• Administered and supported the joint Summer Research Scholarship program for the whole of the School of Medicine by liaising with students and supervisors to arrange awarding and payment of Scholarships.

• Training and advice first point of contact helpdesk in the use of the TRIM records management system.Replying to client requests via email and phone providing information, advice and reports.Creating and editing.
• Library Performance Excellence Appreciation award (for outstanding customer service).
• Investigated client issues to problems by using problem solving skills to obtain successful outcomes.

Mawson Lakes, South Australia

• Indexing and creating records (objects, metadata and abstracts) for the University of South Australia’s Research Archive (ura.unisa.edu.au).Liaising with researchers and university staff to obtain pre and post prints.
• Built effective relationships within the university to facilitate communication between researchers and professional staff.
• Proactively fixed problems in the data as they arose.
• Acquired knowledge of the ERA process to better facilitate workflow processes.
• Experienced in use of Digitool repository software, Voyager Library management system and Question Point virtual reference software.

• Indexing and creating records (objects, metadata and abstracts) for the VOCEDplus (voced.edu.au).Selection of resources from journals and the Internet for indexing.Organising copyright with publishers to harvest.
• Wrote and delivered training in searching the Emerald database for research staff.
• Participated in actively building the world renowned VOCEDplus database by finding and harvesting digital information.
• Experience with VTLS repository software and Content Server software.

• Original and copy cataloguing of books, DVDs & theses in electronic and hardcopy.Weekend and after hours reference desk.Trained students how to search for information and resources, responding to information requests.
• Set and completed goal to catalogue the backlog of foreign materials.
• Handled advice, training and checking of cataloguing by staff when senior cataloguer wasunavailable.
• Provided timely and professional reference services for students from all disciplines includingfollowing up on outstanding issues.
• Proactively resolved problems with bibliographic records by fixing problems with holdings, partrecords and authorities.
• Updated cataloguing procedures to improve work flow.

· Developed and delivered story time programs focusing on early childhood literacy· Provided high quality library and reference services· Active participant in the Youth Committee with the aim to provide better facilities and programs for youth· Created marketing publications for library events· Collated statistics and created mail merge to communicate.

· Performed dedicated customer service and reference services including search andretrieval of community information and resources· First aid officer and fire warden· Supervised staff during weekend rostered shift· Wrote, developed and improved processes and procedures for the collection andservice desk· Performed circulation desk activities including.

Bachelor Of Arts (Ba), English, Classics

Graduate Diploma Of Information Studies