Amy Campisi Email & Phone Number

Richardson, TX, US

Richardson, TX, US

United States

Maintain a relationship with two Customer Success Managers and their clients (80 to 90 at a time) while proactively identifying opportunities to improve customer product usage and growth adoption; continued to manage support queue and live chat with clients while keeping up with KPIs; certified product expert

United States

Mentor to new hires - help them through each stage of onboarding training.Provide live support via phone and chat for customers.

Richardson, Texas, United States

Carter's Classic is a certified 501c3 organization focused on raising awareness and money to support families who are or will be impacted by pregnancy and infant loss.

PRN

• Greets all patients
• Verifies insurance; updates patient account accordingly
• Collects co-payments
• Ensures correct paperwork is completed
• Books patient appointments
• Screens and directs incoming calls

Austin, Texas

Updated website daily and MLS weeklyHandled all marketing – signage, advertising, website, and e-blastsPrepared all sales reports (weekly/monthly) using Salesforce

Austin, Texas

Maintained a professional office environment while managing multiple competing tasks and demandsOversaw Vice President’s travel expensesPlanned quarterly events and managed budgetsAssisted Human Resources Coordinator with new hire packets, personnel files, and new hire orientationsSet agenda for monthly Town Hall meetingsScheduled appointments, maintained.

Austin, Texas

Reviewed 1,000+ reported accounts dailyCommunicated with Facebook and Instagram users to ensure they were upholding to company policiesLed Quality Assurance to maintain high and consistent communication between team and Facebook users Delivered reliable direction and solutions for coworkers during ambiguous circumstances

Austin, TX

Coordinated event logistics, including registration and attendee tracking, presentation and materials support, and pre and post-event evaluationsManaged event database; used to promote future events, gain subscribers, and nominees Served as primary contact for all Business Journal events Ran ABJ event Twitter account

Answered current and future guest phone calls and helped them accordinglySold resort rooms and packages to drive hotel revenue Organized guest spa and golf timesCoordinated social group reservations and room blocks

Assisted department director in planning meetings and eventsHandled all event inquiries, including reviewing space and menu optionsTrained and mentored new assistants during tenure