Amy Carlough, Ms Email & Phone Number

Hartford, Ct, Us

Hartford, Ct

Farmington, Ct

Provided leadership and management oversight to the Research Administrative Assistant team supporting JAX faculty, research programs and centers. Responsibilities included workflow management and assignment coordination, performance management, goal setting, staff training, coaching, and conflict resolution, budget oversight and SOP documentation, while proactively addressing concerns on both operational and human resource levels.

Farmington, Ct

Provided diversified and confidential advanced managerial duties for the Office of the Scientific Director by ensuring smooth and efficient day-to-day operations through highly effective organization and administration.

Bristol, Ct

Provided thorough organizational support to the President & CEO in daily operational activities as well as coordinate all meetings, calendaring, travel, communication pieces and presentations on his behalf.• Administer extensive domestic and international travel itineraries, booking all private and commercial air, car service and lodging. • Prepare and edit PowerPoint presentations and agendas with strict version control, given by the President at internal and external meetings.• Coordinate meeting logistics including but not limited to, the Annual Global Leadership Conference, quarterly Officer Forums, Global Leadership Conference, Global Strategy Reviews and New York Stock Exchange bell ringing ceremonies.• Travel with CEO to business meetings, acting as his liaison, building relationships with key contacts and taking care of last minute details. • Manage the collaboration and presentation of the Board of Director presentations for and at BGI Board Meetings.• Extensive contact with BGI Board members and their support staff.• Oversee annual CEO budget of $3.1 million and approve Directors’ expense reports.• Exposed to highly confidential and sensitive information, treating it as such with the utmost confidentiality and respect for the business.

Mashantucket, Ct

Supported the Senior Vice President, CMO and Casino Marketing department by prioritizing and completing multiple tasks to achieve marketing goals and 5-star service for casino patrons.• Assisted in the coordination and execution of Casino Events and Shows. • Attended casino events as a liaison to the Sr. VP, networking with VIPs and celebrities to ensure their satisfaction.• Booked travel and transportation, coordinated welcome packages and room amenities for high- end entertainment and celebrities.• Compiled and analyzed data from weekly/monthly reports to prepare and create presentations.• Wrote and amended communication pieces, invitations, entertainment contracts and other documents to ensure accuracy and consistency. • Managed Outlook calendaring and emails, fielded phone calls, prepared expense reports and coordinated travel for Sr. VP of Marketing and CMO.

Preston, Ct

Coordinated office support for resort owner and staff, while managing the reservations department and organizing two music festivals during the summer season.• Organized and supervised annual Bluegrass and Cajun music festivals with an average attendance of 5,000-7,000 people. Signed contracts with artists, negotiated compensation and acted as stage manager on festival days. Scheduled performances, dance instruction and festival vendors to synchronize with the festival program. Worked with outside marketing representatives, radio stations and advertising executives to market the festivals appropriately. • Managed reservations staff of 15 employees. Adequately staffed department throughout the year and provided on the job training for seasonal staff. Handled customer complaints, billing discrepancies and issued refunds when deemed necessary.• Coordinated communication to all employees in order to keep staff informed of changes to rules, policies, procedures and day-to-day events before they were implemented.• Ensured all information on resort’s website was accurate and up to date. Worked with vendor of the website if any content needed to be changed.

Farmington, Ct

Managed World Headquarters and Executive Information Technology support. • Managed the computer vendor - CSC (Computer Science Corporation) from the Carrier side, in an effort to reduce tension and remain on target for IT projects.• Commended for the ability to work well with Executives and Senior Level Management when acting as a liaison between vendors and internal customers. Trained Executives on hardware and software to reduce downtime and increase productivity.• Administered financial approval of all WHQ IT service requests, approving or disapproving work to be done based on budget and scope.• Selected as a key member for multiple UT500 Plus teams, including wireless services, asset reduction and pass-through cost management. Involvement in teams aimed at saving UTC $500 million in global cost savings by the end of 2005.• Governed cell phone and blackberry equipment usage for North America Operations. Outfitted, trained and maintained 100 Executive level Blackberry users. • UTC ITO University Graduate.

Bachelor Of Arts, Organizational Communication

Activities and Societies: President Inter-Residence Council, Resident Assistant.

Masters Of Science, Communication

Master Of Business Administration - Mba