Amy Carter, Shrm-Scp Email & Phone Number

• HR Partner for 6K Energy PlusCAM™ enterprise, providing support and leadership to drive the HR objectives for site start up.
• Cultural Architect for first PlusCAM™ site in Jackson, TN. Responsible for designing and defining the culture for the organization in alignment with organizational goals, mission, and values.
• Act as community liaison responsible for building and maintaining positive relationships in the community by facilitating communication, collaboration, and mutual understanding.
• Created quarterly training plan for people leaders by conducting needs assessment to identify areas for improvement, designing content tailored to meet critical skill gaps, and delivering training.
• Creating talent pipelines and building workforce readiness to increase speed to hire and staff site for plant start up.
• Provide thought partnership and day-to-day performance guidance to the leadership team.

• Lead and coach a team of site HR Business Partners to deliver best in class Human Resources management for the Jackson, TN campus. Team partners with various business streams including production, distribution.
• Partner with site leadership team through the full life cycle of talent management. Including quarterly talent assessments, annual talent review, and career development plans. Career development plans included.
• Lead initiatives to drive a positive and engaging culture by partnering with site leadership to identify and define the behaviors that create the desired culture and ensure that all levels of the organization are.
• Created an agile labor plan in partnership with leadership that allowed the site team to scale down and quickly ramp up headcount to meet the needs of an uncertain production forecast.
• Launched a new quarterly bonus program for hourly workforce. Partnered with site leadership team to set quarterly goals around Safety, Delivery, and Quality. The program allowed leadership to set agile goals that adapt.
• Lead exit interview pilot process and partnered with site leadership team to create an action plan to address key drivers of turnover. Used standard problem-solving process to create a countermeasure plan and set.

• Lead team of 3 Talent Acquisition Partners that worked through backlog of over 70 salary positions within 12 months. The team extended over 135 offers in 12 months with a 91% offer acceptance rate.
• Increased diversity in the candidate pipeline and set DEI standards within the Talent Acquisition process that more than doubled diverse representation in people leader roles vs. prior year.
• Stood up centralized hourly recruiting model to support largest workforce in Jackson, TN. Pilot was successful in supporting headcount growth at Jackson, TN facility to meet headcount increase of over 100 new hourly.
• Built in-house sourcing capabilities for salary hiring by creating a team of sourcing partners to penetrate the market and create a pipeline of diverse talent to meet growing organizational needs.
• Partnered with MASCO enterprise to launch Phenom CRM to improve candidate experience. Created communication plans, facilitated user acceptance testing, and worked with internal stakeholders to launch new career sites.
• Leveraged HRIS (Workday) capabilities to increase visibility to hiring leaders around the role prioritization and headcount planning process.

• Lead and empower a team of 10 HR partners to deliver high quality, efficient, and repeatable people services for a workforce of over 2,000 employees across multiple US locations.
• Worked with team of site HR Business Partners to review and update policies to meet the current needs of the workforce in unprecedented times. Policy updates allowed for greater sped to hire by updating hiring.
• Partner with MASCO enterprise legal and EHSS team to create the COVID pandemic emergency response plan for all business units.
• Provided coaching and development to interim HR Manager at the largest facility in Jackson, TN as well as acting escalation point for HR Business Partners across all locations in the US.

Jackson, Tennessee Area

• Lead and empower a team of partners to deliver high quality, efficient, and repeatable services for a workforce of over 1,400 employees.
• Lead and developed hourly talent acquisition and retention plans to support a 34% increase to the hourly workforce with in 10 months.
• Reduced monthly new hire turnover by 27% through the creation and implementation of an Introductory Period Policy to provide better work life balance and support new hires transitioning during their first 90 days of.
• Drive Inclusion and Equity with in the workforce through training, creating platforms where all voices are heard, consistently applying policies, and actively seeking diverse thoughts and perspectives for input.
• Created a Frontline Leadership Profile of organizational leadership behaviors to identify and promote leaders within the hourly workforce and create a leadership pipeline to salary leadership roles
• Project Lead for the Pandemic Workforce Support strategic deployment plan for all domestic locations

• Support over 700 employees for multiple plants in Tennessee and Kentucky.
• Project Team Leader for Global Onboarding Program.
• Successfully managed workforce expansions which included the recruitment and hiring needed to meet a targeted increase to headcount with in the fiscal year for multiple divisions and plants.
• Managed FMLA and ADA process to ensure compliance and facilitated the interactive process for making accommodations.
• Implemented automated Time and Attendance System and created and implemented policy and process changes accordingly.
• Partnered with plant leadership to create Mentoring Program for assembly area. This included defining the criteria by which mentors were selected, creating training program and timeline for Mentor Relationship.

• On-site manager at a manufacturing facility for 250 temporary associates
• Used Turnover Data and production forecasts to successfully staff and maintain appropriate headcount to meet the needs of the customer with an average time to fill of one day or less.
• Recruited for highly skilled positions in maintenance and machine shop.
• Reported and analyzed workforce data and statistics reduce turnover and increase employee engagement.
• Responsible for weekly payroll. This included processing weekly time, insuring accurate pay rates, allocating labor to the appropriate cost centers, calculating incentives and bonuses when applicable and completing the.
• Managed the full safety and work comp process. Accountable for all safety activities related to the temporary workforce. This included; accident investigations, preventative safety audits, safety improvement planning.

• Responsible for all the daily human resource functions of the hotel.
• Developed, implemented and evaluated training programs. Programs included New Hire Celebration Orientation.
• Lead Safety Committee and was responsible for managing the work comp process.
• Successfully managed the Quality Assurance evaluation process and met all brand standard requirements to earn a passing score every time.
• Twist Midtown Grill & Bar Opening. New restaurant opening created an increase to headcount of over 20 servers, bar tenders and hosts.
• Successfully implemented a Sustainability Program for the hotel and earned the first Green Certification form the Tennessee Hospitality Association in West Tennessee

B.A., Political Science & Philosophy

Bachelor Of Arts And Science

Master Of Business Administration - Mba