Passionate about creating an environment where employees and customers can be successful and blossom as professionals and individuals.Member of the Senior Leadership/Executive Team.Responsible for:Ensure TechSmith is an employer of choice to employees and the community.Employee Ownership CultureTalent Acquisition - Attract and retain A-level talentPerformance Management & ImprovementTraining & DevelopmentWorkforce & space planningComplianceEmployee RelationsCultureOrganizational ExcellenceMetrics/KPI's

Passionate about creating an environment where employees and customers can be successful and blossom as professionals and individuals.Member of the Senior Leadership/Executive Team.Responsible for:Ensure TechSmith is an employer of choice to employees and the community.Employee Ownership CultureTalent Acquisition - Attract and retain A-level talentPerformance Management & ImprovementTraining & DevelopmentWorkforce & space planningComplianceEmployee RelationsCultureOrganizational ExcellenceMetrics/KPI'sSenior leader over Technical Support, Customer Service, and IT.

Passionate about creating an environment where employees and customers can be successful and blossom as professionals and individuals.Member of the Senior Leadership/Executive Team.Responsible for:Ensure TechSmith is an employer of choice to employees and the community.Talent Acquisition - Attract and retain A-level talentPerformance Management & ImprovementTraining & DevelopmentWorkforce & space planningComplianceEmployee RelationsCultureOrganizational ExcellenceMetrics/KPI'sSenior Leader over our Customer Support teams (Technical Support and Customer Success of Desktop products) since 2016 - Ensure we are supporting our customers and helping them to be successful users of our software to accomplish their goals and outcomes.Senior Leader over out IT team since 2017 - Ensure TechSmith's infrastructure is setup to support both internal and external customers.

Responsible for:Ensure TechSmith is an employer of choice to employees and the community.Talent Acquisition - Attract and retain A-level talentPerformance Management & ImprovementTraining & DevelopmentWorkforce & space planningComplianceEmployee RelationsCultureOrganizational ExcellenceMetrics/KPI'sMember of the Executive Committee and reports to the CEO.

Responsible for:Development of the Human Resources DepartmentEnsure employee oriented company and cultureCommunity Relations and employee/company eventsRecruiting & Onboarding a superior workforceEmployee RelationsPerformance Management and Performance ImprovementCompensation & BenefitsLegal ComplianceOrganizational DevelopmentTraining & DevelopmentHRISCompany grew from 160 to 266 employees.Attended and contributed to Executive Meetings from 2014 - 2015.

Started the Human Resources Department for TechSmith.Responsible for:• recruiting• performance management and improvement systems;• employment and compliance to regulatory concerns and reporting;• employee orientation, development, and training• policy development and documentation;• employee relations;• compensation and benefits administration;• employee safety, welfare, wellness and health; and• employee services and counseling.Created intern program and established relationship with MSU career services.Company grew from 15 to 120 employees.

Handled Accounts Payable and Accounts Receivable.Handled bank deposits.Communicate with customers and vendors to resolve invoice and billing issues via phone and email.Collections of past due invoices.Order entry and data processing.Backup to customer service, sales and administration teams.Processed new hire paperwork and benefit enrollments.