Amy Atkins Email & Phone Number

Arlington, Va, Us

Oversight of the value based programs for Privia North Texas.

Arlington, Va, Us

Irving, Tx, Us

-Created a status report spreadsheet to update the Area Vice President weekly on issues in the region.-Created weekly one-on-one agendas with a focus on Productivity, Profitability, Quality, Staffing, and Personal Growth and Development for each Practice Administrator and Manager.-Worked with Co-managing director to create an agenda for the weekly focus meeting with the regional physician. Co-facilitated weekly focus meetings as well as the monthly executive meeting.-Hired a new Practice Administrator for the AFW-LW-SAG team and was able to eliminate the manager position at Saginaw to assist with reduction in force.-Facilitated the Monthly manager meeting for May and June 2014, created slides and agenda for monthly manager meeting for July and August 2014.-Worked with the other managing directors in workgroup to complete team tasks as well as address outstanding issues such as the lack of updating licensers in Ultipro for new and existing employees.-Assisted in implementing processes for the start of the Fort Worth Clinic, City of Fort Worth near-site clinic, CareToday.-Assisted in staffing discussions for the Ben Hogan Clinic Clinical Care Model.-Assisted with the on-boarding of two urology physician clinic -Oversaw the construction project for the new Alliance location as well as working with vendors to get furniture and equipment and getting budget approved.-Worked with Area Vice President on creating budgeting forecasts for third and fourth quarters of 2014.-Worked with team on creating a CareToday near-site clinic for BNSF (still under negotiations)-Worked with managers and practice administrators to implement corporate goals within the clinics.

Irving, Tx, Us

-Implemented new policies and procedures at site manager and clinical staff levels.-Led monthly staff and physician meetings, including creating agenda and minutes.-Written multiple decision papers leading to the addition of staff members and equipment for the physicians.-Created, implemented, and evaluated multiple action plans including performance improvement plans and employee counseling.-Completed reviews in Ultipro and created a spreadsheet for 90-day reviews and goals for existing staff members.-Participated in several workgroups including Training Curriculum and Strategy and Manager Reporting.-Assisted with the on-boarding of a family physician at Saginaw.

Irving, Tx, Us

-Initiated a collections program for the office.-Established in-house OB payment plans and entering delivery/surgery charges.-Worked with family medicine physician and his nurse to improve his medical home scores from ranking in the bottom three to among the top.-Implemented a vaccine and supply program to monitor orders and usage.-Instituted training for the staff, including having a nurse visit another site for additional training, having an insurance specialist train the front desk, and having an Impel trainer work with the clinical staff.

•Manage staff and employee issues for a practice with two doctors, eight hygienist, nine assistants, and four front desk/administrative employees. This has included writing a new office policy manual and a standard operating procedures manual.•Created a brand and worked with a graphic designer to create a logo.•Currently working with the graphic designer to create a custom website including the design, layout, photographs, and all written information. •Started the first marketing program for the office and a have began creating a marketing plan for 2011.•Began an accounts receivable program to decrease the total account balances focusing on those that are 60 days and older. This has lead to a decrease in the overall receivables and has created drastic improvement in the production to collection ratio.•Negotiated with IT services to upgrade and better equip the office computers, allowing a better operating network.•Assisted the doctors as they transitioned from a sole proprietorship to a partnership. This included setting up new accounts with credit card processors, bank accounts, and electronic claims services as well as, establishing new tax identification number and national provider number.•Renegotiated with insurance providers to up there in-network fees.

•Established and maintained relationships with new owners and set training dates, scheduled travel plans, and traveled by car and airplane to trainings•Taught four-to-six hour training sessions, including clinical and software education to entire dental staffs ranging in sizes of two to thirty•Post training follow-up with new owners and corporate office•Sold products and additional software and resolved problems regarding manufacturing or installation issues•Conducted additional sessions to solve issues, maintaining client satisfaction

•Treat patients and provide educational programs including but not limiting physically demanding treatments•Prepare and present treatment plans identifying patients who may be interested in cosmetic dentistry and preparing demos for each individual•Assist in developing marketing plan and production goals for new dentists and for staff including myself

•Performed patient care ranging from surgical treatments to routine care•Managed dental hygiene staff including hiring two hygienist and negotiating staff issues•Managed inventory of supplies and pharmaceuticals for the hygiene department, including negotiating purchasing and pricing with pharmaceutical sales representatives•Maintained production reports with monthly costs, profits, and goal analysis •Started a patient education program and the practice’s first recall program

Mba/Mha

Bsdh, Dental Hygiene