Lead, develop, and mentor Product team. Subject matter expert of entire product portfolio. Regularly meet with C-suite to present product development recommendations based on industry trends, competitive analysis, and product management. Building product management process to assist in monitoring product portfolio. Collaborate with agents on product portfolio. Owns product development process from ideation to launch. Regularly meet with stakeholders on all projects. Partner with stakeholders to remove roadblocks and keep projects on track. Create and manage product roadmap. Partner with requesters to define problem statements and identify possible solutions. Prioritize projects.

Leading, developing, and mentoring teams, including Product team. Collaborating with company leadership to define strategic roadmap. Coordinating priorities and roadmaps with other business units to ensure optimum output. Partnering with leadership, IT, operations, and external vendors to successfully implement solutions. Owning product development process from ideation to launch. Spearheaded the implementation of a new admin management system, resulting in the fastest implementation in the system’s history. Problem solving to identify solutions to business needs. Partnering with company leadership to identify business needs and strategize for development. Communicating with business and IT leadership on product implementation progress. Working with the business, IT, and analytics to monitor and adjust implemented solutions. Managing product back log and incoming requests based on leadership priorities.

Leading Product team and mentoring Product Analysts. Collaborating with company leadership to define strategic roadmap. Managing roadmap and coordinating priorities to achieve roadmap goals. Partnering with leadership, IT, operations, and external vendors to successfully implement solutions. Managing and organizing projects from start to finish. Problem solving to identify solutions to business needs. Working with company leadership to identify business needs and translating these needs into executable user stories and defined acceptance criteria. Communicating with business and IT leadership on product implementation progress. Working with the business, IT, and analytics to monitor and adjust implemented solutions. Managing product back log and incoming requests based on leadership priorities. Working with Operations to map complex business processes and identify opportunities for optimization.

Working with company leadership to identify business needs and translating these needs into executable user stories and defined acceptance criteria. Communicating with business and IT leadership on product implementation progress. Working with the business, IT, and analytics to monitor and adjust implemented solutions. Managing product back log and incoming requests based on leadership priorities. Working with Operations to map complex business processes and identify opportunities for optimization.

Managing an audit team to ensure timelines and commitments are met. Working with audit team to set development goals and providing suggestions on how to meet those goals. Reviewing audit work for accuracy and clarity. Working with audit leadership to perform annual risk assessment. Successfully lead the company through their first SOC audit. Working with business groups to map complex business processes and provide suggestions for process optimization.

Creating, conducting, and finalizing operational audits as directed by audit managementConducting periodic fields audits of dealerships and inspection centersPreparing and presenting audit reports to company leadershipIdentifying and assessing areas of risk and recommending steps to improve current internal controlsReviewing internal policies to ensure they are written clearly and are in compliance with regulationsLeading and coaching staff auditors

Managed a regional team that performed profit center reviews across the countryAnalyzed each offices’ procedures and operations for potential risksDeveloped a workbook based on findings for each reviewPresented findings to profit center management and senior company leadershipResponded to profit center questions and provided solutions to issuesCoordinated special projects as needed

Performed research on profit centers prior to being onsiteReviewed files to ensure compliance with best practices and regulationsAssisted the Senior Analyst in review wrap-up after each reviewAssisted with special projects as neededPromoted to Senior Insurance Operations Analyst

Managed legislative tracking listsAttended committee meetings at LegislatureMet with lobbyists inside and outside of the insurance industryBuilt relationships with legislatorsManaged grassroots databaseResearched and advised on legislation (including Affordable Care Act)

Planned issue campaigns on campusManaged an internship of approximately 15-20 interns Taught advocacy courses on campus for student organizationsBuilt relationships with staff, faculty, policy makers, and studentsBuilt a vote coalition

Coordinated meetings and events in the communityRecruited and retained volunteersCoordinated volunteersCalled constituents to raise awareness of the candidateDoor-knocking to raise awareness of candidateCreated and distributed campaign materialAttended campaign events

Responded to constituent mail, e-mail, and phone callsCreated bill packets Managed my Representative's calendarResearched legislationBuilt relationships with other interns, legislators, staff and faculty, Studied the legislative processAssisted my Representative with daily activities