Amy Chaplygin Email & Phone Number

New York, Ny, Us

Columbia, Maryland, Us

Responsible for implementing and supporting Clinical Trial Management Systems for high-profile clients across the Life Sciences and Clinical Research industries in OnCore CTMS, Participant Payments and eSource+EDC.- Designed and delivered a comprehensive four-step change management tool to facilitate seamless implementation for customers and internal project teams at Advarra.- Train project teams and Subject Matter Experts on comprehensive system functionality.- Utilize subject matter expertise to enhance customers’ efficiency and effectiveness in end-user adoption through successful change management practices.- Gather and analyze business requirements to optimize customer and internal workflows and processes while configuring Advarra software applications.- Mastered multiple complex clinical research software applications within the first year of on boarding through diligent independent study and focused efforts to obtain system certifications.- Create and maintain internal process documentation.Core competencies in this role:Presentation SkillsSystem TrainingProcess DevelopmentCustomer SupportProject ManagementChange Management

Columbia, Maryland, Us

Managed 25 members of the global Diversity, Equity, and Inclusion (DE&I) team for Advarra, spanning operations in the United States, Canada, Ireland, and India.- Consulted and delivered resources to guide the committee roadmap.- Developed and carried out DE&I strategies and initiatives, while collaborating with senior leaders to ensure alignment with organizational goals.- Aided in the development and implementation of policies and procedures, and educational materials.- Implemented a new communication strategy to keep all committee members connected and informed across global locations.Core competencies in this volunteer role:DE&I Policy DevelopmentCommittee LeadershipDiversity TrainingEmployee SupportExecutive EngagementPromotion of Inclusivity

Salt Lake City, Utah, Us

Responsible for overseeing the design, development, and delivery of Clinical Trial Management System training courses across the University of Utah Health Organization.- Successfully trained 700+ employees across the organization’s clinical research departments.- Collaborated closely with senior leaders to identify system training needs and developed tailored programs aligned with organizational goals for their new CTMS, OnCore, and Participant Payments product.- Delivered engaging and interactive training sessions that catered to various learning styles, including department-wide presentations, in-person workshops, e-learning modules, and one-on-one tutoring.- Proactively developed and administered evaluations and feedback surveys to continuously refine system training initiatives meeting the needs of end-users.- Delivered all project communications to end users while identifying areas of improvement for change management during the implementation of these systems:- Managed the CRSO department website and the university's clinical research group email list.- Collected and delivered vision statements, SOPs and all communications from executives and key project stakeholders across the organization.- Coordinated and led meetings with various research departments across the university to ensure successful acceptance and adoption of the new systems.Core competencies in this role:Website & LMS ManagementSystem User AdministrationFeedback AnalysisInstructional DesignPublic SpeakingCommunication StrategyEmployee Onboarding

As a business owner, I assumed comprehensive responsibilities to ensure the long-term success of my students, and the dance community, consistently adapting to the evolving demographics and demands of the Irish dance industry on local, national, and international levels.- Managed all aspects of the business, overseeing five studios across multiple states.- Developed innovative communication and marketing strategies to attract and retain students.- Delivered exceptional customer service, managed class schedules, and recruited and trained dance instructors.- Developed studio curriculums that catered to students of varying skill levels and ages, ensuring the programs remained current with industry standards and community needs.- Played a pivotal role in creating a positive and supportive environment for students of all ages and abilities to learn and grow.- Built Utah’s leading Irish dance program, earning multiple state and regional awards for performance and instructional excellence.Core competencies in this role:Business ManagementMarketing & CommunicationHuman Resources HRTalent DevelopmentTeam BuildingSales

As a franchise business owner, I assumed comprehensive responsibilities to ensure the long-term success of my students, and the dance community, consistently adapting to the evolving demographics and demands of the Irish dance industry on local, national, and international levels.- Managed all aspects of the business, overseeing five studios across multiple states.- Developed innovative communication and marketing strategies to attract and retain students.- Delivered exceptional customer service, managed class schedules, and recruited and trained dance instructors.- Developed studio curriculums that catered to students of varying skill levels and ages, ensuring the programs remained current with industry standards and community needs.- Played a pivotal role in creating a positive and supportive environment for students of all ages and abilities to learn and grow.- Built Utah’s leading Irish dance program, earning multiple state and regional awards for performance and instructional excellence.Core competencies in this role:Business ManagementMarketing & CommunicationHuman Resources HRTalent DevelopmentTeam BuildingSales