Responsible for implementing and supporting Clinical Trial Management Systems for high-profile clients across the Life Sciences and Clinical Research industries in OnCore CTMS, Participant Payments and eSource+EDC.- Designed and delivered a comprehensive four-step change management tool to facilitate seamless implementation for customers and internal project teams at Advarra.- Train project teams and Subject Matter Experts on comprehensive system functionality.- Utilize subject matter expertise to enhance customers’ efficiency and effectiveness in end-user adoption through successful change management practices.- Gather and analyze business requirements to optimize customer and internal workflows and processes while configuring Advarra software applications.- Mastered multiple complex clinical research software applications within the first year of on boarding through diligent independent study and focused efforts to obtain system certifications.- Create and maintain internal process documentation.Core competencies in this role:Presentation SkillsSystem TrainingProcess DevelopmentCustomer SupportProject ManagementChange Management

Managed 25 members of the global Diversity, Equity, and Inclusion (DE&I) team for Advarra, spanning operations in the United States, Canada, Ireland, and India.- Consulted and delivered resources to guide the committee roadmap.- Developed and carried out DE&I strategies and initiatives, while collaborating with senior leaders to ensure alignment with organizational goals.- Aided in the development and implementation of policies and procedures, and educational materials.- Implemented a new communication strategy to keep all committee members connected and informed across global locations.Core competencies in this volunteer role:DE&I Policy DevelopmentCommittee LeadershipDiversity TrainingEmployee SupportExecutive EngagementPromotion of Inclusivity

Responsible for overseeing the design, development, and delivery of Clinical Trial Management System training courses across the University of Utah Health Organization.- Successfully trained 700+ employees across the organization’s clinical research departments.- Collaborated closely with senior leaders to identify system training needs and developed tailored programs aligned with organizational goals for their new CTMS, OnCore, and Participant Payments product.- Delivered engaging and interactive training sessions that catered to various learning styles, including department-wide presentations, in-person workshops, e-learning modules, and one-on-one tutoring.- Proactively developed and administered evaluations and feedback surveys to continuously refine system training initiatives meeting the needs of end-users.- Delivered all project communications to end users while identifying areas of improvement for change management during the implementation of these systems:- Managed the CRSO department website and the university's clinical research group email list.- Collected and delivered vision statements, SOPs and all communications from executives and key project stakeholders across the organization.- Coordinated and led meetings with various research departments across the university to ensure successful acceptance and adoption of the new systems.Core competencies in this role:Website & LMS ManagementSystem User AdministrationFeedback AnalysisInstructional DesignPublic SpeakingCommunication StrategyEmployee Onboarding

As a business owner, I assumed comprehensive responsibilities to ensure the long-term success of my students, and the dance community, consistently adapting to the evolving demographics and demands of the Irish dance industry on local, national, and international levels.- Managed all aspects of the business, overseeing five studios across multiple states.- Developed innovative communication and marketing strategies to attract and retain students.- Delivered exceptional customer service, managed class schedules, and recruited and trained dance instructors.- Developed studio curriculums that catered to students of varying skill levels and ages, ensuring the programs remained current with industry standards and community needs.- Played a pivotal role in creating a positive and supportive environment for students of all ages and abilities to learn and grow.- Built Utah’s leading Irish dance program, earning multiple state and regional awards for performance and instructional excellence.Core competencies in this role:Business ManagementMarketing & CommunicationHuman Resources HRTalent DevelopmentTeam BuildingSales

As a franchise business owner, I assumed comprehensive responsibilities to ensure the long-term success of my students, and the dance community, consistently adapting to the evolving demographics and demands of the Irish dance industry on local, national, and international levels.- Managed all aspects of the business, overseeing five studios across multiple states.- Developed innovative communication and marketing strategies to attract and retain students.- Delivered exceptional customer service, managed class schedules, and recruited and trained dance instructors.- Developed studio curriculums that catered to students of varying skill levels and ages, ensuring the programs remained current with industry standards and community needs.- Played a pivotal role in creating a positive and supportive environment for students of all ages and abilities to learn and grow.- Built Utah’s leading Irish dance program, earning multiple state and regional awards for performance and instructional excellence.Core competencies in this role:Business ManagementMarketing & CommunicationHuman Resources HRTalent DevelopmentTeam BuildingSales