Work in the project admin group on proposals, contracts, project management and costing for environmental projects.

Led small and large projects, groomed stories in the back log.Performed gap analysis and development and configuration within the HR modules of Servicenow. Including creating record producers (web forms) HR services and automated processes.Performed unit testing and facilitated UAT to ensure the acceptance criteria of User Stories was met.Create Automated Test Framework (ATF) scripts to alleviate the manual testing burden of upgrades.Acted as the release manager including code migration activities.Documented high level and detailed requirements in user stories.Published content updates and changes to HR websites.Created AI workflows in HR servicenow so users could get quick responses to their questions.Gather requirements, perform gap analysis and development in the HR modules of ServiceNow.Perform unit testing and facilitate UAT that meet the acceptance criteria of User Stories.Create Automated Test Framework (ATF) scripts to alleviate the manual testing burden of upgrades.When assigned act as the release manager including code migration activities.Mentor junior analysts.

Led small and large projects, groomed stories in the back log.Performed gap analysis and development and configuration within the HR modules of Servicenow. Including creating record producers (web forms) HR services and automated processes.Performed unit testing and facilitated UAT to ensure the acceptance criteria of User Stories was met.Create Automated Test Framework (ATF) scripts to alleviate the manual testing burden of upgrades.Acted as the release manager including code migration activities.Documented high level and detailed requirements in user stories.Published content updates and changes to HR websites.Created AI workflows in HR servicenow so users could get quick responses to their questions.Gather requirements, perform gap analysis and development in the HR modules of ServiceNow.Perform unit testing and facilitate UAT that meet the acceptance criteria of User Stories.Create Automated Test Framework (ATF) scripts to alleviate the manual testing burden of upgrades.When assigned act as the release manager including code migration activities.Mentor junior analysts.

• Managed projects and requirements gathering for ERP upgrade for JDE, facilitating UAT and collaborating with developers.• Led certification process for new credit card processing system architecture, export compliance, and financial system integration.• Acted as scrum master for the team during project execution.

• Led collaboration with software developers and quality engineers to deliver grade book integration with LMS.• Translated business requirements into user stories for project backlog.• Managed project risks and cross-team dependencies effectively.

• Developed campaign databases for targeted marketing, increasing client engagement by 80%.• Created business requirements documents and functional specifications, improving project intake experience.• Mentored and trained a team of 5 BSA’s, enhancing team dynamics and leading complex analytical projects.