Amy Constantine Kline Email & Phone Number

Pittsburgh, Pa, Us

Reykjavik, Is

Reykjavik, Is

Toronto, Ontario, Ca

Pittsburgh, Pennsylvania, Us

Guide the client support team at providing exemplary service and support to all ShowClix clients.

Pittsburgh, Pennsylvania, Us

Provide exemplary training, service and support to ShowClix's largest clients.

Expanding sales and service to grow a more diverse jazz audience.

o Renewed 94% of subscribers for the 2012-13 season, the highest subscription renewal rate in performing arts in the city, and continued this renewal rate into 2013-14 seasono Renewed 91% of subscribers for the 2010-11 season, representing growth of 28% over the 2009-10 renewal rate o Consistently topped sales of previous years. As of mid-season 2013-14, MCG Jazz was $25K ahead of close of season 2012-13 and for the first time reached $500K, beating previous sales records by over $90K with half of the season remaining. o Determine ticket prices and packaging for up to 30 in-house events plus multiple off-site events and rentals o Increased the per ticket average from $33.00 in 2008-09 to $45.50 in 2013-14 season using dynamic pricing. o Manage box office operations for over 30 concerts per year and up to 12,000 customerso Ensure accurate box office reporting to finance and senior management and create new reporting techniques o Hire, train and supervise work-study staff of up to seven o Indirectly oversee two full-time staff people and up to 20 volunteer usherso Researched and implemented new ticketing software, including movement of over 20K accounts from Wintix4 to our current application, Agile Ticketing Solutions.o Offered input on season programming and design subscription packages, timelines and deadlines for upcoming concert season.o Managed all print and radio media buying and coordinate ads and other marketing pieces with in-house design team.o Write and design all HTML newsletters using Patron Mail and Vertical Response packages.o Grew email marketing list by 30% over a 6-month periodo Responsible for all web and social media marketing and advertising including but not limited to Facebook pages, Twitter feeds, Foursquare, ReverbNation, Songkick, and link-sharing serviceso Applied for and received a Google Grant, allowing us $100,000 worth of free Google AdWords. o Generate content and maintain web site using the Wordpress platform

Columbus, Oh, Us

o Utilize and master Ticketmaster Classic and PCI software to build accounts, sell tickets, manage lists and prepare reports.o Develop and oversee subscription sales plans for Opera Columbus, Contemporary American Theatre Company (CATCO), The Phoenix Theatre for Children and CAPA.o Respond to ticket office comments, questions and complaints submitted through the CAPA website.o Develop subscription ticketing and service policies for all above mentioned organizationso Attend subscription parties for CATCO and build personal relationships with board members, subscribers and donors.o Coordinate and supervise mailing of subscription renewals and group sales mailing pieces.o Organize a Flickr photo contest for area photographers, receiving over 200 photographs which were organized and managed using a Ning social network.o Manage all Web 2.0 marketing including building a Facebook page, a Myspace page, and developing a large Twitter followingo Manage CAPA, CATCO and High5Columbus websites, updating content and designing new pages as needed. o Design all HTML communications for CAPA, CATCO and Phoenix, as well as for the International Festival of Arts and Ideas (New Haven, CT). Initiate new buying techniques for customers, and new technology marketing and sales tracking techniques for the CAPA marketing department o Build new group sales relationships, mailing lists and an email database for teachers and group leaders.o Manage the relationship with the program advertising sales company, including setting deadlines and coordinating ad trades with other arts organizations.o Oversaw re-launch of High 5 program, a ticketing program geared towards 13-18 year old students.o Assist with public relations for Cirque du Soleil, the International Festival of Arts and Ideas (New Haven, CT), and all CAPA events

o Coordinate the implementation of ProVenue ticketing software, including data manipulation and training of all work-study students and managemento Supervise, train and schedule a staff of 30 work-study studentso Manage group & subscription sales for four theatre / dance companieso Master and maintain the ProVenue ticketing database for the Playhouseo Assist the Director of Development with special event planningo Manage fund development software and intake of giftso Generate and interpret sales reports and survey data

Pittsburgh, Pennsylvania, Us

Pittsburgh, Pa, Us

Bachelor Of Arts, Arts Management

Graduate

Bachelor Of Arts - Ba, Arts, Entertainment, And Media Management