Amy Conway, Shrm-Scp Email & Phone Number

Wilmington, NC, US

Wilmington, North Carolina, United States

• Professional Coach specializing in career strategy and coaching. Currently working 1:1 with clients are ready to re-enter the job market or looking for new opportunities outside of their current industry.
• Identifying strengths and opportunities in current professional work or industry and targeting work that is more aligned with the client desires.
• Overcoming obstacles holding clients back from making leaps into new and bigger role.
• Figuring out what is keeping clients stuck in a job they no longer enjoy.
• Getting clients out of their comfort zone by addressing fears.
• Utilizing exercises and mindset activities to develop a new language that can apply across all industries.

Wilmington, NC

• People and Culture Consultant specializing in helping companies find new and innovative ways to attract, develop, and retain talent.
• Providing fractional HR support to small and growing businesses: employee relations, growth strategy, organizational effectiveness, HR audits, performance management, and talent acquisition.
• Hosts live events, webinars, and other training programs on topics on leadership, communication, workplace burnout, virtual workplaces, and other various HR topics.
• Co-Host of the HR Nightmares podcast and YouTube channel featuring Leath HR Group team and guests who are experts in the industry and provide HR solutions and advice to the community.

Arlington, VA

• Served as the Business Partner to Regional Senior Vice President for Northeast region of Nordstrom, supporting 21 store locations and 6000+ employees.
• Provided leadership coaching to Store Managers, Regional Support Managers and Human Resources Managers. Focused on growing leadership competencies that focused on areas of self, others and business.
• Acted as a thought partner to key business leaders to support organization design and execution. Built strong advising and consulting skills through deep understanding of the business needs and prioritizing the needs.
• Focused on engagement and improvements to the employee experience. This was done through improving effective communication from both a corporate level and a management level. We also focused on executing consistency in.
• Responsible for successful rollouts of organizational changes that impacted our people. Examples include, HRIS transition to Workday, benefits and compensation changes, DIB strategies, and online scheduling systems.

Dulles Town Center

• Led a team of 16 managers and 200 employees to deliver outstanding customer service and achieve top sales performance through upholding the Nordstrom values.
• Built rapport with employees by developing an exceptional team of managers and supporting each employee's personal career aspirations. Employee engagement reached a high of 92% in 2017, ranking #1 in the Northeast and.
• I developed a deep understanding of the business, including the financial obligations of managing a $30 million P&L. Highly skilled at managing the expenses in balance with the growth and decline of sales. Contributed.

Maryland

• Store Manager at Nordstrom Rack in Gaithersburg, MD. Nordstrom Rack is the off price business unit within Nordstrom Inc.
• A top volume location in the region and total company with steady sales growth year over year. Exceeded both budgeted sales goals and expense goals.
• Responsible for a team of 75 employees, including 7 outstanding leaders. Responsible for training all managers and employee on standards in merchandising presentation.
• Executed new service initiatives to increase sales growth, including, enhancements to the checkout process that reduced the amount of time it took to checkout and improved the overall customer experience.

• Acted as regional leader within the Designer Shoe division for the 14 locations of Nordstrom’s Capital region. I was the liaison between the physical stores and the National merchandising organization that was.
• Collected feedback from employees, managers and customers to deliver actionable information regarding product assortment for current and future seasons of the business back to the merchant team.
• Focused on teaching sales team relevant product information that would help provide better service to customer and increase sales. Partnered closely with store and regional leadership to convey the vision of the Shoe.
• Identified leadership within the region for future talent movement and succession. Cultivated strong relationships with managers while in role and continued to mentor 3 of those leaders once promoted.

King Of Prussia, PA/Arlington, VA

• Experienced Human Resources Professional within Nordstrom. Directly responsible for talent pipeline and acquisition, execution of on-boarding programs, leadership coaching and development.
• Responsible for general knowledge state and federal employment law, labor relations, compensation and benefits plans, community and sustainability programs and other company initiatives.
• Awarded Human Resources Manager of the year in 2013. This award was in recognition of superior results in turnover, engagement, compliance, and budget planning. As well as, acting as a supportive and engaged business.