- Team Design and Agile Coaching - facilitating workshops and coaching teams in order to create high-performing, effective, healthy teams and environments- Project management of digital fundraising campaigns for non-profits, including Christian Aid, Save the Children International, World Food Programme and UNHCR, to test markets and deliver campaigns to drive income growth through online channels- Internal operational improvements; reducing waste, streamlining workflows to… Show more - Team Design and Agile Coaching - facilitating workshops and coaching teams in order to create high-performing, effective, healthy teams and environments- Project management of digital fundraising campaigns for non-profits, including Christian Aid, Save the Children International, World Food Programme and UNHCR, to test markets and deliver campaigns to drive income growth through online channels- Internal operational improvements; reducing waste, streamlining workflows to maximise business effectiveness Show less

Interim role leading the digital team on all supporter engagement activity. Leading digital transformation activity incl Agile workshops and creating a live KPI dashboard.

Coaching and advising digital best practise across global members and supporting them in their digital activity.

Enabling talent to be brilliant by providing the workplace systems and environment to succeed. Delivered through ongoing optimisation of processes and frameworks, coaching and continual reflection.Delivery of Lean transformation initiatives to help meet key agency goals, as well as day-to-day operations to help improve key business metrics and overall performance.

• Freelance Management - attracting, retaining and building our direct freelance contacts, managing recruiters• Facilitating decisions around staffing for new business, current clients and pitch teams• Conflict resolution within teams regarding staffing and project priority• People Management - managing expectations, needs and conflict• Implementation of Freelance and third party Partner processes• Responsible for facilitating capacity planning within teams to ensure Account… Show more • Freelance Management - attracting, retaining and building our direct freelance contacts, managing recruiters• Facilitating decisions around staffing for new business, current clients and pitch teams• Conflict resolution within teams regarding staffing and project priority• People Management - managing expectations, needs and conflict• Implementation of Freelance and third party Partner processes• Responsible for facilitating capacity planning within teams to ensure Account Directors can manage client expectations accordingly• Monthly reporting on business commercials as part of the agency performance team Show less

A varied and diverse role consisting of assisting and supporting the daily running of the business including sales, health and safety, accounts, quality management, PA duties and daily administration. Managed the company policies and procedures and other HR duties including employee engagement, took an active part in ensuring the business was working as effectively as possible.