Amy Creel Email and Phone Number

As a clinical hospice liaison, i utilize both my nursing skills and my communication skills. I feel that Hospice is not utilized to the extent that it should. It is imperative to build and maintain relationships within the community through various means. I am in the region daily looking for new relationships and learning from each community what they need, what they hope to have when they age and ensure them that they have a partner in me to work on these needs. Community events, visits with Independent, Skilled and Assisted Living commumities to break the mold and stigma that aged homes are only for the dying. I talk daily with physicians, hospital administration and case management to determine if a patients needs can be met by our service. The motto is “Right patient, Right time”. It’s my purpose to educate communities on the benefits, and be available when needed. It is a priority to make those I talk with comfortable so they understand that I am there only for their benefit. It is important to always be prepared for what the referral source may need, and most important the patients and their families. Being available for referral sources and patients is the main way to build trust. And that’s what is required to grow business.

Initiated contact with referral source, family or patient with referral information. Coordinated with Hospital staff or Case Management on discharging patient. In home or Hospital face to face conversation with families and patients regarding Hospice care and providing answers as needed. Established and maintained business contacts with local facilities and physicians. Works directly with the Agency Administrator in planning all aspects of the nursing operation, including establishing priorities and job assignments.Coordinates the establishment and implementation of the patient’s plan of care, communicate policies, evaluate performance, provide feedback and assist and coach as needed.Coordinate, implement and manage administrative functions and areas or programs related to nursing services which may include; coordinaton of twenty four (24) hour nursing coverage, seven (7) days a week.Review documentation for compliance with Medicare/Medicaid guidelines; necessity of services and compliance with physician’s orders.Coordinate, conduct and maintain accurate records of all clinical in-house meetings to include:Patient Case ConferenceClinical Staff MeetingsIn-Service Education Programs

Admissions liaison between Marketing staff, referral sources, patients and families. Peformed Hospice admission, education of families on Hospice Care, coordianation of facility discharge with referral staff. Review of patient appropriateness with Medical Director and Referring MD.

Care coordination between patient, families and MD. Performed all on site Nursing Visits. Medication orders, wound care, compassionate care of Hospice Patient

Care performed on all Medical/Surgical Patients. Followed the direction of MD and Floor Supervisor.