Amy Cropper Email and Phone Number
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"So how did you get into recruiting?" Like so many people, I stumbled into it. But I soon found a passion and a purpose that influenced the direction of my career. It's because work is not just a source of income. Work also gives you an identity, a daily routine, a sense of purpose, personal development, community, and social interaction. It impacts where you live, where your family lives, and how you spend a large portion of your time. The importance of work - and specifically the importance of a job transition in someone's life - is ultimately what drew me to talent acquisition and keeps me coming back for more. I began my career in professional services as a consultant, and a few years later found myself recruiting those consultants instead! My time as a Recruiter and a Recruiting Manager gave me hands-on experience to learn the function, and the credibility I needed to expand my horizons as a Trainer for both Recruiting Systems and Behavioral Interviewing. I eventually transitioned into a Global Recruiting Program Management role, where I functioned as an internal consultant solving problems and driving initiatives with recruiting teams around the world. Over time my focus became specialized in HR Technology, where I gained a network of amazing vendors, consultants, and practitioners who still inspire me today.At my core, I am a connector of people and ideas. An organizer of chaos. A lifetime learner who is always up for a new challenge. I love building teams from the ground up, and helping them understand the connection between their work and business strategy. I've been fortunate that my path has given me broad and deep expertise in Talent Acquisition, including Recruiting Delivery and Management, Strategy, Operations, Process Optimization, HR Technology, Program Management, Change Management, and Learning & Development. I've had the satisfaction of maximizing efficiencies, effectiveness and candidate experience at scale for both high volume and competitive technical roles (e.g., Software Development Engineers). My peers and supervisors have shared my strengths as building relationships and earning trust with both internal stakeholders and external third parties, synthesizing complex information into simple action plans, facilitating cross-functional projects in a matrixed environment, influencing without authority, interpersonal skills and written communication. Other skills include: • Coaching and mentoring • Managing other managers • Effectively leading remote teams • Leading with empathy #opentonetwork #opentowork
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Vp, Global Talent AcquisitionTricentis May 2024 - PresentAustin, Texas, UsTricentis is a global leader in continuous testing and quality engineering. The Tricentis AI-based, continuous testing portfolio of products provide a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by all major industry analysts, including Forrester, Gartner, and IDC. Tricentis has more than 3,000 customers, including the largest brands in the world, such as McKesson, Allianz, Telstra, Dolby, and Vodafone.
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Founder & Principal ConsultantGlass 1/2 Full Llc Aug 2023 - Apr 2024Glass 1/2 Full LLC provides consulting services in the area of talent acquisition (TA) and also offers subject matter expertise in HR technology. We help TA and business leaders assess strengths, diagnose problems, and develop both strategic roadmaps and tactical recommendations based on client needs. Clients served are in the energy, financial services, and technology industries.
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Head Of Talent Acquisition Strategy & Enablement (Ads, Devices & Entertainment)Amazon Oct 2022 - Jul 2023Seattle, Wa, UsResponsible for scaling hiring for three businesses operating in 21 countries, and shaping experience for 30k candidates/quarter, 12k+ interviewers, 7500 hiring managers, and 1500 TA stakeholders. Leading leaders of enablement teams focused on Business Operations (Capacity Planning/Finance, Recruiter Performance, Analytics), Diversity/Equity/Inclusion programs, Talent Research/Development products, Recruiting for Recruiters (R4R) delivery, Communications, and “Earth’s Best Employer” (employee engagement). * Orchestrated implementation of position management tool with business and finance leaders on a compressed schedule -
Head Of Talent Acquisition Operations & Programs (Recruiting Engine)Amazon Oct 2020 - Sep 2022Seattle, Wa, UsResponsible for driving strategic direction and prioritization of programmatic and operational work enabling a centralized technical recruiting organization to deliver ~800 Software Development Engineers (SDEs) in North America. Fast-paced and highly visible start-up environment with senior leadership expectation of innovation and experimentation.* Built function from ground up to a team of 50 Recruiting Coordinators (RC) and Program Managers (PM) over 2 years* Aligned operational support from RCs and an internal Recruiting Process Outsourcing (RPO) team to support anticipated candidate volumes based on sourcing strategy, recruiter productivity, and other strategic initiatives* Documented and maintained standardized process including a library of standard operating procedures (SOPs) * Partnered closely with cross-functional teams to design and implement critical scaling levers such as online assessments, process defect/waste reduction, matching and allocation tool, and loop interview automation* Established mechanisms enabling prioritization of program work and the pinpointing of process issues impacting the funnel* Achieved delivery, calibration, and quality improvements: Program was tracking to exceed year-end demand by 5% prior to hiring freeze. Drove YoY improvement to interview incline rate (calibration) and hiring decision effectiveness (quality). * Developed a streamlined cohort-based training path for new recruiters. Onboarded 344 learners in 28 cohorts over 15 months. Eliminated 164k+ hours of hiring and onboarding work (10k+ hours per Recruiting Manager). Established new Key Performance Indicators (KPI) and drove improvements: reduced Time to First Activity by 44% and Time to Calibration by 13%, and increased Online Assessment Completion Rate from 26% to 36%.
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Head Of Talent Acquisition Systems & Programs (Worldwide Operations)Amazon Aug 2018 - Oct 2020Seattle, Wa, UsHired as first single-threaded recruiting system leader among Amazon TA teams with objective to lessen the impact of fragmented internal systems and poor change management on the productivity of Ops recruiters and leaders* Built global function and high performing team of 9 Program Managers across the US and EMEA* Team executed workback plans, release management, and change control for ~102 technology projects in 2020 and influenced other Amazon TA teams to adopt similar roles/mechanisms* Saved Ops TA 593+ hours/week via technology launches in 2020
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High Volume Hiring Program Leader (Consumer Talent Acquisition)Amazon Aug 2016 - Jul 2018Seattle, Wa, UsPartnered with business and HR leaders globally to streamline and optimize the demand planning and recruiting process for high volume hourly professional roles within Amazon's Customer Trust and Partner Support organization* Secured business leader alignment and funding to build research-based custom assessments to standardize and scale the hiring process for the Associate and Investigator roles* Designed assessment battery including a Realistic Job Preview (RJP), job simulation, and workstyles test* Eliminated all interviews from the process including CV screens, phone screens, and business interviews* Saved 17k+ hours for recruiters and business interviewers globally (approx. 9 FTE annually)* Reduced time to fill (Associates by 13%; Investigators by 41%), and increased candidate satisfaction (Associates by 4%, Investigators by 3%) with no negative impact on post-hire attrition
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Global Talent Acquisition Technology Strategy LeadAccenture Jan 2001 - Jul 2016Dublin 2, IeDrove TA technology strategic initiatives, programs, processes, change management and training to enable delivery of 100K+ joiners globally. Maintained TA technology solutions inventory and vendor ecosystem. Drove software selection from requirements definition to Request for Information (RFI)/Proposal (RFP), demos, and contract negotiations. Crafted business cases, secured executive sponsorship, and tracked return on investment (ROI). Worked directly with Enterprise Resource Management (ERP) and Best of Breed Software as a Service (SaaS) solutions and partners.KEY PROJECT: Digital Interviewing Deployment and Optimization * Pioneered the use of HireVue digital interviewing across Accenture globally, delivering $5M+ in travel cost savings, cycle time reduction of 21-70%, and positively impacting quality, productivity and candidate experience* Tripled number of digital interviews YoY between FY14 and FY15. Adoption footprint included 34 countries and 6 cross-border/internal teams.* Proactively conducted full global legal review of HireVue (e.g. VOIP restrictions, consent language, data retention timelines) to pave the way for a global deployment* Created Digital Interviewing Forum & User Community to house success stories, demos, training materials, etc.* Selected member of HireVue Customer Advisory Board and speaker for industry events (e.g., HCI, Digital Disruption, HR Technology Conference)KEY PROJECT: Taleo Functional Operations Lead * Combined functional recruiting acumen with Taleo solution expertise to deliver effective operational support of applicant tracking system used in 57 countries by 2,500 users in 12 languages* Partnered with internal product management team to develop formal governance and operations processes* Identified opportunities for optimization, integration and automation (e.g. version upgrades, usability testing, integration with SAP, HireRight, etc.)* Authored client-facing whitepaper on Accenture’s implementation of Taleo -
Full Life Cycle Recruiter Promoted To Recruiting ManagerAccenture Apr 1997 - Jan 2001Dublin 2, Ie
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Consulting AnalystAccenture Jul 1995 - Apr 1997Dublin 2, Ie
Amy Cropper Skills
Amy Cropper Education Details
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Virginia TechMajor: Marketing Management / Minor: Psychology
Frequently Asked Questions about Amy Cropper
What company does Amy Cropper work for?
Amy Cropper works for Tricentis
What is Amy Cropper's role at the current company?
Amy Cropper's current role is VP of Global Talent Acquisition @ Tricentis | Ex-Amazon & Accenture.
What is Amy Cropper's email address?
Amy Cropper's email address is am****@****ure.com
What is Amy Cropper's direct phone number?
Amy Cropper's direct phone number is +157131*****
What schools did Amy Cropper attend?
Amy Cropper attended Virginia Tech.
What are some of Amy Cropper's interests?
Amy Cropper has interest in Science And Technology.
What skills is Amy Cropper known for?
Amy Cropper has skills like Product Evangelism, Roadmap, Benefits Realisation, Roi Development, Business Case, Interviewing, Recruitment Technology, Writing, Resource Management, Editing, Metrics, Applicant Tracking Systems.
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