-Created and updated Survey Review policy and processes; answered researcher and reviewer questions on Survey Review; created a process to track questions, identify information gaps and reduce new questions (39% reduction)-Identified, designed, and prioritized updates and feature creation for the automated Survey Review tool; once development was complete owned testing and rollout communications for the newly launched features-Owned all aspects of Survey Review Operations including creating and implementing processes to identify, vet, and onboard new survey reviewers; managed reviewer scheduling, and updated training materials-Ran survey policy trainings and developed training materials (trained over 500 researchers in a 6-month period)-Drove compliance projects focused on data privacy, transparency in data collection, and GDPR compliance

-Owned all aspects of updating the Non-Payment Suspension Policy including making recommendations, running pilots, obtaining multiple VP Level approvals, and coordinating the implementation of the finalized policy-Managed the Technical Roadmap for AR impacting projects within 5 Tech Teams, including determining a method to rank projects by impact to prioritize AR requests and creating metrics to track results.-Led the automation of the Off Cycle Suspension process to remove the 5 customer per month limit (now unlimited). This included writing the prioritization SOP and training 300 AR Collectors worldwide.-Developed and distributed templates for writing business requirements (BRDs) to facilitate communication between business teams and engineering teams

-Spearheaded the development of a unified external Program Policy applicable within 10 countries; this involved coordination with legal, finance, technology, and several business teams. -Turned the Associates expansion in the United Arab Emirates from “red” to “green” by launching their customer service program. Created several launch playbooks to increase the speed and efficiency for future expansions. -Designed and implemented the first policy creation process for 13 regional Associates marketing teams. -Authored and executed an escheatment process by determining compliance requirements, creating the escheatment plan, developing programmatic trackers, and mobilizing teams to ensure timely execution.

-Wrote customized BRDs (business requirement documents) for each business and obtained approval from all relevant parties to onboard subsidiaries to denied party screening systems.-Managed project plans to ensure that Operations and Engineering completed needed tasks for each business’s onboarding and setup the platform and data input templates -Created agendas, determined action items, and led meetings to move projects to completion and assure stakeholder commitment to project decisions-Maintained project management documentation and tracking tools that informed technical, compliance, and business teams of project status and updates

-Promoted twice, eventually leading the team and reporting to the CFO-Managed for the start-up of two European and one Nigerian entity, wrote and implemented the project plan; oversaw the work of outside counsel, local accountants, and the subsidiary launch team.-Ensured accurate corporate information and reduced duplicative data requests by creating and conducting a worldwide rollout of a central database for corporate data; system functionality alerted users to out of date fields, required periodic updates, and allowed internal users to retrieve data -Created Pact’s first worldwide compliance training and a system to track completion across all country offices-Reduced risk through the implementation of a 3rd party ethics reporting hotline; managed the investigations for all reports, involving all appropriate stakeholders to resolve issues-Enhanced field office compliance by conducting internal control reviews and creating an automated system to track corrective action plans, ensuring all audit issues were addressed-Met a board level goal of implementing an Enterprise Risk Management program by developing a process for conducting risk reviews and creating a quantitative risk ranking system, enabling risk to be compared across teams-Administered the corporate insurance program including renewals, audits, and managing claims-Trained staff worldwide on denied party screening to ensure compliance with applicable regulationsReviewed and edited select contracts to ensure Pact’s agreement to and compliance with all terms-Acted as Grants and Contracts Specialist for Pact Nepal’s $25 million USAID contract (3 months)

-Courses: Intellectual Property Law, International Litigation, International Trade & Finance Law-Provided feedback on memoranda and assignments, including advice on legal writing and research skills-Moderated and guided student interaction in course-related work groups and discussion forums

-Drafted legal memoranda on antitrust topics including how to prove a conspiracy under the Sherman Act-Published articles on recent developments in antitrust for the firm’s Antitrust Today publication-Conducted research on standard-setting, FCC regulations, and other issues related to pending litigation

-Drafted legal documents including contracts, board resolutions, and power of attorney authorizations-Researched and presented information pertaining to government contracts, IP and employment-Liaised with foreign counsel regarding the establishment of Abt branch offices-Investigated and analyzed the legislative history of the Federal Grant and Cooperative Agreement Act

-Researched antitrust issues that could result from a conversion of an entity from not-for-profit to for-profit status and presented findings in a memorandum used to draft a motion for summary judgment-Conducted research for and assisted in the drafting of dispositive motions in antitrust cases -Drafted memoranda on issues, including false advertising claims, conversion, and Walker Process

-Researched U.S. and European competition issues for a London-based commercial law firm-Monitored and provided analysis regarding antitrust violations and fines given by the EU and its states-Reviewed cases, standards, procedures, and laws for potential anticompetitive claims against U.S. companies-Co-authored article on the application of narrow market definition (published in In-House Lawyer)

-Researched asylum laws in various countries to assess the feasibility of opening legal aid clinics-Analyzed appeals systems and made recommendations for improvements -Successfully advocated for improvements in the State Department’s reporting of issues pertaining to refugees

-Coordinated details of democracy building grants in Bangladesh and Mongolia totaling $4.8 million-Drafted quarterly reports for project funders and country-specific briefings for trainers -Prepared budgets and accounting documents; monitored projects’ financial reports -Planned and organized the logistics for an international election observation mission in Bangladesh