- Takes lead on outside department meetings and presentations.- Update team sites and teams learning guides and reference material- Monitors day to day operational needs while providing guidance, coaching, and feedback.- Provides input to employment decisions and participates in performance reviews.- Maintains data integrity for patient identification in core electronic medical record, downstream applications and Health Information Exchanges (HIE). - Identifies and links… Show more - Takes lead on outside department meetings and presentations.- Update team sites and teams learning guides and reference material- Monitors day to day operational needs while providing guidance, coaching, and feedback.- Provides input to employment decisions and participates in performance reviews.- Maintains data integrity for patient identification in core electronic medical record, downstream applications and Health Information Exchanges (HIE). - Identifies and links patients for electronic exchange of data with health information exchanges. - Monitor potential patient identification data integrity issues internally and across multiple external health information exchanges.- Corrects patient identification data across the EMR, downstream systems and external HIEs to assure accurate clinical communication.- Compares data between different locations and systems and then links patient records that are determined to be the same person assuring HIPAA compliant, clinical data sharing; monitors patient identification data entry to ensure naming convention policy is followed.- Produces and circulates patient identification data integrity reports.Serves as a liaison between HIM, Patient Access, Clinical Areas and IS to monitor and resolve patient data integrity issues. Provides appropriate updates to all downstream systems and external HIE staff; assembles clinical information from disparate HIEs for inpatients and observation patients; creates medical record numbers when necessary to archive patient clinical data; monitor consent process for patient participation in HIEs updating the record as required and addresses and corrects demographic issues such as legal name changes, adoptions, death notifications and CPS status. Show less

Serves as a liaison between HIM, Patient Access, Clinical Areas and IS to monitor and resolve patient data integrity issues. Provides appropriate updates to all downstream systems and external HIE staff; assembles clinical information from disparate HIEs for inpatients and observation patients; creates medical record numbers when necessary to archive patient clinical data; monitor consent process for patient participation in HIEs updating the record as required and addresses and corrects… Show more Serves as a liaison between HIM, Patient Access, Clinical Areas and IS to monitor and resolve patient data integrity issues. Provides appropriate updates to all downstream systems and external HIE staff; assembles clinical information from disparate HIEs for inpatients and observation patients; creates medical record numbers when necessary to archive patient clinical data; monitor consent process for patient participation in HIEs updating the record as required and addresses and corrects demographic issues such as legal name changes, adoptions, death notifications and CPS status. Show less

- We use EPIC software.- Manage a schedule that includes 55 staff in the Emergency Room as well as about 20 out of department staff within Patient Access who help cover open shifts in the Emergency Room.- Act as a liaison to resolve patient access and account issues. Serves as a resource and systems expert for the lower level patient access specialists, including on-the-job training.- Access work queues for performance improvement and to ensure accuracy of the patient accounts in… Show more - We use EPIC software.- Manage a schedule that includes 55 staff in the Emergency Room as well as about 20 out of department staff within Patient Access who help cover open shifts in the Emergency Room.- Act as a liaison to resolve patient access and account issues. Serves as a resource and systems expert for the lower level patient access specialists, including on-the-job training.- Access work queues for performance improvement and to ensure accuracy of the patient accounts in order for a clean bill to be submitted to the insurance companies.- Provide guidance, feedback and training to staff on multiple processes, payers and systems. - Maintain effectiveness when experiencing changes in work responsibilities or environment, adjust effectively to work within new work structures or processes.- Effectively manage one’s time and resources to ensure that work is completed efficiently. - Review time cards in Kronos to ensure accurate time keeping for Payroll. Show less

- Use EPIC software to collect demographics and OnBase for scanning documents.- Collect Payments- Generate daily payment reports and closing the Cash Drawer to make sure all payments are documented correctly.- Schedule, confirm, and verify patient appointments and arrange follow-up visits.- Receive and direct phone calls, patients, and all other visitors and respond to routine inquiries concerning practice services, hours of operation, etc.- Work with pharmacies and other… Show more - Use EPIC software to collect demographics and OnBase for scanning documents.- Collect Payments- Generate daily payment reports and closing the Cash Drawer to make sure all payments are documented correctly.- Schedule, confirm, and verify patient appointments and arrange follow-up visits.- Receive and direct phone calls, patients, and all other visitors and respond to routine inquiries concerning practice services, hours of operation, etc.- Work with pharmacies and other physician office to obtain all information needed.- Receives, sorts and distributes mail.- Help answer questions from patients and families. Show less

Daily Tasks As A Registrar:- Working in a fast-paced environment dealing with a variety of emergency situations.- Interview patients and/or family members to obtain all necessary account information.- Verify all insurance and contact insurance companies to obtain pre-certification and authorization for treatments or services.- Collect payments for Co-Payments, Co-Insurance, & Deductibles. - Ensure all necessary signatures are obtained for all documents.- Listen… Show more Daily Tasks As A Registrar:- Working in a fast-paced environment dealing with a variety of emergency situations.- Interview patients and/or family members to obtain all necessary account information.- Verify all insurance and contact insurance companies to obtain pre-certification and authorization for treatments or services.- Collect payments for Co-Payments, Co-Insurance, & Deductibles. - Ensure all necessary signatures are obtained for all documents.- Listen attentively, answer any questions, and explain policies clearly.- Communicate with Nurses and Physicians to ensure cooperation between departments.- Very familiar with the software MediTech, EDM and ADM, used to enter the patient’s information.- Very familiar with the software Passport that is used to verify insurance.Daily Tasks as a Team Lead / Supervisor:- Supervises the day-to-day functions of Patient Access Services to ensure accurate, timely, and compliant registration, insurance verification, and financial counseling for the patients to ensure their understanding of the bill.- Maintain the Emergency Room schedule and ensures adequate staffing to meet productivity standards.- Assist with monitoring and ensuring compliance with entity and system QA standards.- Assist Management with reconciliation reports for patients that were seen on the previous and current day and work the red flag report for insurance verification. Also review Press Ganey Scores.- Assist in training new hires on all of our processes, procedures, and programs that we use on a daily basis. Show less