Innovative CRM Manager with 14+ years of experience in delivering exceptional marketing campaigns and driving technical feature enhancements that meet both customer and business needs. Skilled at leadership, problem-solving, and adapting to new situations and challenges.Relevant Skills:Strategic Development, Process Improvement, Content Development, Communications Strategy, Leadership, Customer Retention Strategies, Consumer Journey Building, Consumer Insights, Audience Segmentation, Project Management, Consumer Data Analytics, Campaign Analytics, Data PrivacyRelevant Systems / Tools:SAP CRM, MailChimp, Salesforce Sales Cloud, Salesforce Marketing Cloud Account Engagement (formerly Pardot), Bazaarvoice, JIRA, Confluence, Sharepoint, Adobe Photoshop, Adobe Dreamweaver, Salesforce Revenue Intelligence
Listed skills include Blogging, Social Media, Social Media Marketing, Facebook, and 37 others.