2022 – Present• Develop and maintain relationships with guests• Manage the entire rental process• Provide regular maintenance, cleans and repairs as needed• Monitor and respond to guests reviews• Negotiate rental rates and terms with guests• Assist with guest concerns

• Provide administrative support to all Training Association staff• Respond to queries via phone, email, and in-person• Process incoming and outgoing mail for the Training Association• Ensure adequate levels of office supplies; request orders as needed• Register and track online training courses• Process payments for course fees and book purchases• Process training applications and identify missing information• Prepare trade assessment booklets, mark exams, and record results• Maintain student files in compliance with PTIB bylaws• Process all ITA paperwork, including exam requests, work-based hour requests, certification requests, transcripts, and inputting hours and course marks• Prepare logistics for Board of Directors meetings• Record information for various reports• Assist in organizing the annual open house• Verify qualifications for course reimbursement for students or employers

Note: Worked here from 2008 - 2011 and then back again for 2015/2016 and 2018• Providing general information to clients both on the phone and in person / Customer Service• Sold Landscaping Products• Responsible for opening and closing office• Cash handling• Proficient with Microsoft Word, Microsoft Excel, Outlook Express, and Data Entry• Typing and proofreading forms and documents along with Filing• Efficient with Multi-line Switchboard and Dispatching

• Assisted and mobilized upwards of 250 contractors every Turnaround• Responsible for keeping track of project budgets (multi-million dollars)• Provided each contractor with Computer / Internet access, company phone, and access to any necessary programs• Responsible for accounting for and handling records of vehicles, radios, cameras, cell phones and computers• Ordered and kept records of Office and Warehouse supplies• Planned and executed Meetings• Organized and set up each Turnaround personnel along with necessary training• Completed status reports on Turnarounds employees as contractors were in and out per contract• Emergency Area Fire Warden of the department• Responsible for filing and reviewing incoming timesheets• Assisted contractors with computer help and necessary supplies• Completed Histograms and Graphs for personnel• Maintained schedules for the department• Document Control

• Raised brand awareness for the company through events/promotional premiums• Sold bulk inventory to businesses and individuals• Ensure that personnel and customers are informed with the product• Keep up to date on new product information

• Planned, executed and organized employee events and activities• Responsible for cash handling, counting, and bank deposits/transactions• Trained and helped promote employees• Maintained the highest level of quality, cleanliness and efficiency• Overall responsibility includes the entire restaurant’s employees, inventory, and our sales