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Amy Lins, Mba, Csm is listed as Vice President of Customer Success at Money Management International, a company with 465 employees, based in Richland Center, Wisconsin, United States. AeroLeads shows a work email signal at moneymanagement.org and a matched LinkedIn profile for Amy Lins, Mba, Csm.
Amy Lins, Mba, Csm previously worked as Vice President, Enterprise Learning at Money Management International and Sr. Director, Enterprise Learning at Money Management International. Amy Lins, Mba, Csm holds Bachelor'S Of Science, Cum Laude, Curriculum And Instruction from Texas A&M University.
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AeroLeads found 1 current-domain work email signal for Amy Lins, Mba, Csm. Compare company email patterns before reaching out.
My career has always focused on helping people learn and solve problems. Enabling the workforce to get ahead of the curve is tough, particularly in a non-profit environment. So it's rewarding when my team and I make it happen with creative solutions in the areas of training/instructional design, performance coaching, quality, knowledge management/tech writing, change management, and customer experience. I love helping customers engage with our brand and learn new skills via our customer facing financial education platforms. Developing engaging eLearning and video based education using tools like Vyond, Captivate, Articlate 360, and We Video allows us to be agile and promote content. Trade/Membership Association leadership on a volunteer board of directors has given me great perspective on what is happening in the industry.For over 18 years, I have managed remote teams and developed learning solutions for on-site and remote teams. While that can be more demanding that co-located management, this experience has helped strengthen and grow my facilitation, collaboration, communication, and management skills.Business process development, business systems problem solving, and change management solutions are additional areas of strength. I’ve led numerous process mapping and business re-engineering projects over the years. I am passionate about culture and have been on the forefront of developing MMI’s key cultural attributes as part of the president’s council. I am also on the strategic plan team and the leadership development steering committee, focused on making sure MMI delivers on the mission while positioning the organization for the challenges of the future.Working in a non-profit you wear many hats over time, and I have also developed and administered the organization’s grant and proposal writing and management processes for government and private sector business capture. I am Shipley certified in business development, and have completed Shipley courses in proposal writing, proposal management, capturing business, pricing to win, winning in the cost volume, decision gates and reviews, and more. I am active in the learning professional community and have spoken at national organization events as well as local chapter meetings, sharing my knowledge and experiences to benefit the wider learning community. I am a life-long learner who never stops looking for the next opportunity to take my team to a higher level.Interested in providing timely and relevant financial education to your organization? Get in touch!
Listed skills include Instructional Design, E Learning, Training, Leadership Development, and 36 others.
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I am now responsible for several groups that together positively impact the customer and employee experience at MMI: Training, Instructional Design, Performance Coaching, Quality Assurance, Knowledge Management, Change Management, Community Education, Customer Experience, and Competitive Intelligence. These areas work together to produce a high-quality.
I am responsible for the strategic direction of the learning and development function, which includes Instructional Design, Training, Technical Writing, Organizational Development, Leadership Development, and Education and Community Outreach. Achievements include building the instructional design department from the ground up; establishing instructional.
Oversee strategic direction of the enterprise learning and development including internal training and customer facing education.Responsible for internal and external LMSes, eLearning, and instructor led training for contact center, compliance, product and technical training. P&L responsibilities for education.Also responsible for grant writing and grant.
Assumed responsibility of the instructional design team, reimagining in person training into quality virtual classroom experiences and building out eLearning infrastructure. Hired and trained multiple designers, sourced MMI’s eLearning tools including Captivate and Articulate, deployed an LMS, created authoring standards and framework, and implemented.
While Director of Quality Development, I was responsible for strategic direction of the quality monitoring department and directed 3 managers and 23 quality analysts. Implemented a call monitoring software package, developed call monitoring instruments, conducted call analysis and wrote recommendations for improvement. Authored the MMI Quality Assurance.
As Director of Support Services, I managed a team of 3 managers, 6 supervisors, and 80 call center employees. Achievements include process reengineering to bring abandonment rate below 3%, establishing service level metrics and reporting, and implementation of workforce management. Project sponsor for system enhancements and process improvement projects.
I worked for BFI from 1991 to 2002 in various capacities in training and computer support, managing the Help Desk from 1998 through 2002. Conducted training and support on BFI proprietary commercial, residential, landfill, and recycling systems. Responsible for instructional design, system testing, technical documentation, and training delivery. Managed a.
I worked at Sweeny High School upon graduating from Texas A&M with my degree in mathematics education. I taught Geometry, Computer Math, Consumer Economics, SAT Prep, remedial math, and sponsored various clubs such as Student Council.
Other employees you can reach at moneymanagement.org. View company contacts for 465 employees →
Betty Dorame
Colleague at Money Management InternationalPhoenix, Arizona, United States, United States
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Marla Puckett
Colleague at Money Management InternationalRichmond, Virginia, United States, United States
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Mcdonald Chad
Colleague at Money Management InternationalPhoenix, Arizona, United States, United States
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Jabbar Johnson
Colleague at Money Management InternationalHouston, Texas, United States, United States
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Sarah Mccoy
Colleague at Money Management InternationalPeoria, Arizona, United States, United States
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Jennifer Wagner
Colleague at Money Management InternationalUnited States, United States
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Gabby Ramirez
Colleague at Money Management InternationalAvondale, Arizona, United States, United States
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Maura Attardi
Colleague at Money Management InternationalWest Long Branch, New Jersey, United States, United States
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Ali Howard
Colleague at Money Management InternationalGlendale, Arizona, United States, United States
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Carolina Freedman
Colleague at Money Management InternationalMiami, Florida, United States, United States
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Activities and Societies: Member of Lambda Sigma, Tau Kappa, and Kappa Delta Pi honor societies. Mathematics composite concentration.
Continuing education in the field of Talent Development through UW-M certificate program in Organizational Development. Certificate.
Activities and Societies: Women's Business Network Comprehensive MBA program designed for working adults. Well rounded core program with.
Quick answers generated from the profile data available on this page.
Amy Lins, Mba, Csm works for Money Management International.
Amy Lins, Mba, Csm is listed as Vice President of Customer Success at Money Management International.
AeroLeads has found 1 work email signal at @moneymanagement.org for Amy Lins, Mba, Csm at Money Management International.
Amy Lins, Mba, Csm is based in Richland Center, Wisconsin, United States while working with Money Management International.
Amy Lins, Mba, Csm has worked for Money Management International, Browning Ferris Industries, and Sweeny Isd.
Amy Lins, Mba, Csm's colleagues at Money Management International include Betty Dorame, Marla Puckett, Mcdonald Chad, Jabbar Johnson, and Sarah Mccoy.
You can use AeroLeads to view verified contact signals for Amy Lins, Mba, Csm at Money Management International, including work email, phone, and LinkedIn data when available.
Amy Lins, Mba, Csm holds Bachelor'S Of Science, Cum Laude, Curriculum And Instruction from Texas A&M University.
Amy Lins, Mba, Csm is listed with skills including Instructional Design, E Learning, Training, Leadership Development, Management, Captivate, Technical Writing, and Employee Training.
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