Detailed Documentation: Maintains detailed confidential documentation on student’s academic progress and activity through notes in designated student account. Reaches out to struggling students utilizing FERPA friendly communication and resources. Creates spreadsheets of student activity and stores them on the designated Sharepoint site. Testing Proctor: Has successfully proctored state testing at the Glendale Civic Center, as well as out of town at the Lake Havasu testing site maintaining safety and confidentiality, with no infractions to date. Team Collaboration: Successfully collaborates with other team members such as the homeroom teachers for mutually struggling students, and creates catch up plans for students in need. Provides needed student information for scheduled IEP meetings, and attends meetings to give input. Partners with co-teacher to create resources that promote student success. Technical Proficiency: Daily utilizes Microsoft Outlook, Word, Excel, PowerPoint, Lync, and Blackboard. Creates Safe Share links of YouTube resources for struggling students. Customer Service: Satisfaction survey results consistently at the 95% mark and above, retaining students that were planning to leave. Often receives learning coach remarks on speed and thoroughness of replies to their questions.Passing Rates: Consistently in the top tier of successful passing rates in our school, based on the school report that is generated for my caseload of student accounts I manage and learning coaches I train.

Start-up Operations: Significant experience in self-directed positions required to build, from the ground up, a plumbing corporation successfully in a competitive market, worked with Arizona Corporation Commission to fulfill governmental guidelines for corporations, honed my research skills. Decision Making: Created the business plan, re-evaluated pricing and budget when needed in order to maximize profit. Designed growth strategies. Managed larger remodeling projects. Marketing Strategy: Developed a customer appreciation program, maintained a dedicated corporation website, Facebook page and service truck wrap with graphic of our business information to grow business substantially and consistently.Customer Service: Increased repeat business through listening carefully to customer concerns and creatively solving problems that increased customer satisfaction leading to a high referral base.Corporation Finance: Created corporation budget, performed full-charge bookkeeping functions utilizing the Quickbooks program for accounts payable, accounts receivable, payroll, payroll tax returns, and working papers for CPA preparation of federal and state returns.

Start-up Operations: Significant experience in self-directed positions required to build, from the ground up, a real estate rental corporation successfully in competitive markets, worked with Arizona Corporation Commission to fulfill governmental guidelines for corporations, honed my research skills. Decision Making: Created the business plan, re-evaluated pricing, and budget when needed in order to maximize profit. Designed growth strategies. Implemented rental contracts. Marketing Strategy: Developed a customer appreciation program, maintained a dedicated corporation website, Facebook page to grow business substantially and consistently.Customer Service: Increased retained business through listening carefully to customer concerns and creatively solving problems that increased customer satisfaction leading to high retention rates.Corporation Finance: Created corporation budget, performed full-charge bookkeeping functions utilizing the Quickbooks program for accounts payable, accounts receivable, payroll, payroll tax returns, and working papers for CPA preparation of federal and state returns.