Amy Wallace Email & Phone Number

New York, Ny, Us

Dallas, Texas, United States

Oversee the operations of 9 surgery centers within the North Texas Surgery Ventures Division

Plano, Texas, United States

• Responsible for all center operations, finances, budget and capital planning for Surgery Center of Plano, a multi-specialty ASC with more than 60 employees and 100 surgeons• Recipient of 2024 Administrator Award for the North Texas/ Oklahoma region through nomination by the SVP and VPO • Collaborate with overlap hospital, Medical City Plano, executive team on strategic business development initiatives• Drive industry leading patient satisfaction, physician satisfaction, and employee engagement results• Maintain strong partnerships with the center’s Governing Body, Medical Executive Committee, Medical Director, overlap hospitals, and team• Lead business development for the center• Lead feasibility research for adding service lines and optimizing case mix• Partner with the Central Business Office to institute budget controls, monitor accounts receivables and payables, prepare, and project annual budgets• Ensure the facility meets all related local, state, federal, and accrediting-body rules and regulations, including The Joint Commission and Texas Department of State Health

• Promoted to COO of de novo behavioral hospital, with annual revenue exceeding $15 million and more than 2,200 annual patient visits• Drove consistent revenue growth month over month between 30-46% and increased monthly referral volume by an average of 15%, despite COVID-19 pandemic challenges, as the hospital continued to open new floors, maintaining greater than 85% occupancy consistently• Provided leadership and direction for the hospital in all areas including clinical, operational processes, patient satisfaction, and overall quality improvementSatisfactory completion of Joint Commission Deeming survey and all Texas Department of Health and Human Services inspectionsRecruit and retain new physicians and medical directors• Strategized and implemented a behavior incentive program for encouraging patient engagement, participation and emotion management for the pediatric inpatient unit

Dallas-Fort Worth Metroplex

• Responsible for all Business Development efforts for the Dallas and Arlington hospitals

Dallas, Texas

• Management of all Business Development efforts for the Dallas hospital• Responsible for the planning, development and implementation of a Business Development strategic plan, budget, website, social media presence and large-scale open house event for a new pediatric behavioral hospital in Dallas county• Responsible for ongoing interpretation of data related to market trends, referral patterns, and call volume to provide appropriate strategic direction to the business development team for peak results• Perform extensive market research to identify new service lines for the hospital• Recruitment and on-boarding of new medical directors and attending physicians• Built effective referral relationships that resulted in 100% hospital capacity within one week of opening

Dallas/Fort Worth Area

• Engaged the Strategy & Innovation leadership team, physicians and staff in integrating various programs into the clinic workflows with the intent to optimize the patient experience, quality of care provided, and positively impact resource utilization• Built a referral network of local substance abuse treatment centers and obtained multiple Letters of Commitment for Parkland’s Substance Abuse and Mental Health Services Administration grant• Led the project management efforts and creation of a 5-year business plan for an initiative focused on bringing healthy food to patients located in food deserts, with a goal of reducing ED visits for nutrition-related diseases

Dallas, Texas

• Developed, implemented, and documented business improvement plans and lead project management and implementation efforts throughout the institution• Led the project management efforts for the development and implementation of a new medical benefit plan for employees, comprised of the clinically integrated network of UTSW and Texas Health Resources’ 4,200+ physicians. The result was a successful launch producing 59% more enrollees than predicted across UT System campuses• Led the business analytics team in assisting with business process verification for the transition from UT Southwestern’s legacy e-business system to PeopleSoft 9.2 software to ensure all major functions were documented and necessary controls were in place for successful implementation • Utilized process improvement and Lean Six Sigma methodologies to investigate the administrative barriers that affect the opening and closeout of clinical trials at UT Southwestern and affiliated hospitals and assisted in the development of training and communication plans to address the issues

Dallas, Texas

• Concurrently managed the portfolios of 12 institutional nonprofit clients in the healthcare and education sectors (AUM between $50mm and $1.2bn), exercising decision-making and problem solving skills to meet deadlines for each client• Analyzed manager strategies and historical performance, and prepared recommendations to assist in framing investment decisions that optimized client portfolios• Led an initiative to maintain the business of one of the firm’s largest clients by assisting with the creation and implementation of a custom performance reporting methodology, and was individually responsible for its monthly maintenance and delivery to the client• Evaluated and graphically illustrated asset allocation, spending, liquidity and performance data in monthly/quarterly client materials• Conducted scenario analysis to test the impact of market stress environments on client portfolios

Bachelor Of Arts (B.A.), Economics

Activities and Societies: Member of Phi Beta Kappa and the Embry Human Rights program.

Master Of Business Administration - Mba, Health Services Management

In Process