Amy Ellner Email & Phone Number

Marietta, Ga, Us

Norcross, Ga

*Recoup $200K in quarterly settlement negotiations by streamlining dispute compliance process *Oversee credit and distribution process for key million dollar account *Responsible for updating and maintaining training and procedure manuals*Create SOP for Credit Administrator process*Identify process improvements to implement cross departmental changes*Investigate damage and lost inventory reports to issue customer payments in a timely manner while adhering to company policies*Identify trends in the return goods process to evaluate cost effective solutions *Work cross-functionally across departments to accurately align and fulfill return requests

Norcross, Ga

♦ Audit appointment data to determine optimal service routes♦ Responsible for increasing client enrollment and retention♦ Cross departmental training within the division♦ Provide conflict resolution to increase client satisfaction

Johns Creek, Ga

♦ Project management of global community relations projects

Duluth, Georgia

Part-Time and Short Term Contracts while seeking full-time employment.

Office manager duties responsible for day to day operations and Executive Administrative support for CEO, CFO, & VP of Sales;