Amy Perry

Amy Perry Email and Phone Number

Head of Customer Advocacy at Cloudflare | Top 100 CMA Strategist & Influencer ‘24 | Former Salesforce - Splunk - Cisco Systems @ Cloudflare
Amy Perry's Location
San Francisco Bay Area, United States, United States
About Amy Perry

Senior marketing leader with 20 year track record to quickly develop new integrated marketing programs, lead and manage high performing teams, scale and execute globally, and drive meaningful results across the business. With proven expertise in customer advocacy and customer marketing, I truly enjoy building programs that nurture and inspire customers and partners to share the value they've gained from new technology, building customer loyalty through amazing experiences, and fueling sales growth.I am passionate about nurturing and coaching impactful teams, building relationships and storytelling. With a builder mentality, I am relentlessly persistent, creative and always learning. I put relationships first, nurturing trusted connections with customers and partners, my team and colleagues across the company, and within my community.

Amy Perry's Current Company Details
Cloudflare

Cloudflare

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Head of Customer Advocacy at Cloudflare | Top 100 CMA Strategist & Influencer ‘24 | Former Salesforce - Splunk - Cisco Systems
Amy Perry Work Experience Details
  • Cloudflare
    Head Of Customer Advocacy
    Cloudflare Feb 2024 - Present
    San Francisco, California, Us
  • Golden Hour Consulting, Llc
    Founder And Customer Marketing Lead
    Golden Hour Consulting, Llc Mar 2023 - Feb 2024
    Provided strategic customer marketing consulting services for clients looking to jumpstart or enhance their programs. - Provided consulting services and mentorship for global cyber security company, Exabeam, to up-level the customer advocacy program, including: delivered new customer pitch deck, internal program materials, drove strategy to increase Gartner Peer Insights score to 4.6, cultivated new leads and created a new active pipeline and sales engagement based on top priorities for the business.
  • Salesforce
    Senior Manager, Customer Marketing, Emerging Industries And Products Customer Marketing Leader
    Salesforce Feb 2020 - Mar 2023
    San Francisco, California, Us
    Feb 2021 - March 2023: People Leader of 6-10 customer marketers - Led Salesforce Emerging Industries and Products Customer Marketing with consistent achievements aligned to company and marketing priorities - CMO Council lead for Communications, Media and Technology Customer Marketing, led the team to produce over 100 customer and partner stories and presenter activations at Dreamforce 2022 - Led Global Customer Marketing Summit and cross team, bringing together 150 marketers globally for increased collaboration and global customer success - Led the IBM customer story and executive relationships for the Slack acquisition close, Dreamforce 2021 and Salesforce and Slack marketing campaigns with over 90 assets and activations. Feb 2020- Feb 2021: DIRECTOR of Vlocity Global Customer Marketing - Developed global customer advocacy program and managed global co-marketing relationships, stories and activations with customers and partners across six industries - Quickly pivoted to lead Global Customer Marketing through successful Salesforce acquisition - Led global customer and partner stories and enablement for the launch of Salesforce Industries and four new cloud products - Led 56% YoY growth for Customer Marketing results for Salesforce Industries Summit 2021.
  • Splunk
    Senior Manager, Customer Marketing
    Splunk Apr 2016 - Feb 2020
    San Francisco, California, Us
    Led Customer Marketing for Splunk's most strategic customers, showcasing their success bringing Data to Everything for inclusion in brand, campaigns, product launch, announcements, major events, PR, AR, sales, and marketing. Produced and led over 25 public customer story videos and over 50 public written customer stories. Created and managed the industry customer marketing program that focused on building customer advocacy and generating strategic public customer stories within targeted industries to support all marketing initiatives and sales growth. Hired, trained and managed two junior customer advocacy specialists and managed the customer marketing team in 2019. Innovated and grew the company Splunk Revolution Awards program, led customer advocacy, partner and executive relationships through high growth years (2016 - 2020) and drove synergies and new programs with Splunk Community.
  • Cisco
    Marketing Manager, Voice Of The Customer
    Cisco Jun 2012 - Dec 2015
    San Jose, Ca, Us
    Owned the development and management of global customer marketing engagement in Healthcare, Higher Education, Energy and Utilities, Transportation for external placement in campaigns, product launch, public relations, analyst relations, Tier 1 events, customer story content, case studies, customer videos, and digital/social, as a senior member of the Cisco Global Voice of the Customer Marketing team. Produced 25% of the Internet of Everything 100 customer stories produced in 2015 to showcase Digital Transformation. Gained increasing responsibilities over 3 ½ years in Voice of the Customer at Cisco with many key accomplishments, including developing and managing a new global customer stories and references amplification program. Managed customer stories that showcased success with Internet of Things (IoT) and Internet of Everything, Digital Transformation, Cloud, Data Center, Security, and Collaboration solutions, Cisco and Partner Services, and more.
  • Oracle
    Marketing Project Manager
    Oracle Jun 2011 - May 2012
    Austin, Texas, Us
    Managed strategic and targeted awareness advertising campaigns that included print, outdoor, radio, and digital, along with managed executive approvals, internal communications and collaboration, advertising agency, messaging, and budget. Managed new customer references for emerging markets on global customer references team.
  • Virtual Instruments
    Operations Specialist
    Virtual Instruments Apr 2010 - Jun 2011
    Led project management for three of the semi-annual Global Sales Kick-Off conferences and other key projects across operations working closely with entire staff from sales to executive leadership at this fast growing start-up.
  • Benavides-Garrison, Llc
    Marketing Director
    Benavides-Garrison, Llc Jan 2004 - Jan 2005
    Led new retail, commercial product marketing development plan and research working with Business Founders. Identified current consumer trends and needs, and made recommendations that directed product marketing strategy, along with managing vendors and marketing agency.
  • Datatel (Now Ellucian)
    Senior Marketing Communications Specialist
    Datatel (Now Ellucian) Jun 2001 - Jul 2002
    Led content marketing as lead writer and marcom manager, coached junior staff, and produced targeted marketing deliverables, press releases, customer success stories, direct marketing campaigns, website content, executive speeches, and industry articles.
  • At&T
    Corporate Communications Specialist
    At&T Jun 1999 - May 2001
    Dallas, Tx, Us
    Led strategy, content development, and project management for numerous technology solutions marketing materials, customer success stories, website and intranet revamp, company press releases, corporate newsletters, and the transition of the new company brand with AT&T Government Solutions.

Amy Perry Education Details

  • California State University, Chico
    California State University, Chico
    Minor: Organizational Communication. Ge Honors Program

Frequently Asked Questions about Amy Perry

What company does Amy Perry work for?

Amy Perry works for Cloudflare

What is Amy Perry's role at the current company?

Amy Perry's current role is Head of Customer Advocacy at Cloudflare | Top 100 CMA Strategist & Influencer ‘24 | Former Salesforce - Splunk - Cisco Systems.

What schools did Amy Perry attend?

Amy Perry attended California State University, Chico.

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