Amy Ernst Email & Phone Number

Louisville, Kentucky, United States

San Francisco, California, US

Atlanta, Georgia, US

• Responsible for planning and coordinating activities of systems solutions to ensure that HR goals and objectives are met with an optimal systems architecture
• Serve as a liaison between internal customers and technical teams
• Ensure all project objectives are clearly documented, approved and delivered to meet the internal customer’s needs
• Manage a portfolio of HR technologies as a full life cycle Product Managero Idea generation, requirements gathering, build/buy analysis, RFP, project execution, deployment and adoption
• Create the HR technology roadmap
• Identify and translate internal customers’ product needs into detailed requirements and prototypes

Atlanta, Georgia, US

• Serve as primary system Administrator for iCIMS Applicant Tracking System
• Serve as functional support on major HR technology projects including analysis, requirements gathering, specification writing, and testing
• Provide operational support for HRIS and HR systems, including troubleshooting and providing technical support and solutions for end-users and system functionality
• Manage the security component of all HRIS and HR systems by ensuring confidential and appropriate security and access systems are in place
• Perform analysis of the HRIS application including data integrity monitoring and administration
• Accurately document all processes and procedures for HRIS and HR systems

Atlanta, Georgia, US

• Supervisor overseeing the day to day responsibilities and management of two direct reports
• Serve as primary system Administrator for Applicant Tracking System
• Serve as functional support on major PeopleSoft and other HR technology projects including analysis, requirements gathering, specification writing, and testing
• Provide operational support for HRIS and HR systems, including troubleshooting and providing technical support and solutions for end-users and system functionality
• Manage the security component of all HRIS and HR systems by ensuring confidential and appropriate security and access systems are in place
• Perform analysis of the HRIS application including data integrity monitoring and administration

Atlanta, Georgia, US

• Serve as functional support on major PeopleSoft and other HR technology projects including analysis, requirements gathering, specification writing, and testing
• Provide operational support for HRIS and HR systems, including troubleshooting and providing technical support and solutions for end-users and system functionality
• Manage the security component of all HRIS and HR systems by ensuring confidential and appropriate security and access systems are in place
• Perform analysis of the HRIS application including data integrity monitoring and administration
• Accurately document all processes and procedures for HRIS and HR systems
• Provide ad hoc queries and prepare periodic or special reports

Louisville, KY, US

• Project Manager overseeing and facilitating the end to end implementation of iCIMS Applicant Tracking System. The solutions and systems implemented include:o iCIMS Recruit and OnBoarding solutionso 3 separate Career.
• iCIMS System Administrator responsible for:o System upgrades and maintenance, adding/removing system users, troubleshooting and training, developing monthly, quarterly, yearly and ad hoc reports
• Assist in supporting campus hiring managers with recruitment needs

Louisville, KY, US

• Recruiting Specialist (1/08 – 8/12)
• Manage the end-to-end recruitment process for management level openings in 2 regions and the Support Center including but not limited to: Conducting phone and face-to-face interviews; coordinating interviews with.
• Functional expert for Recruiting during the implementation of PeopleSoft Talent Acquisition Manager (applicant tracking system). Continued system support relative to ongoing enhancements and training/troubleshooting.
• Verify and approve monthly incentives for all Recruiters
• Coordinate and facilitate portions of Support Center and Regional On-Boarding
• Facilitate team building sessions using MBTI instrument

US

• Claim Preparation Analyst II (4/04 – 8/06)
• Prepare hospital bills for audit on behalf of national health insurance companies
• Skills required included excellent data entry skills, attention to detail, organization skills, communication skills (verbal and written) and self-motivationCustomer Service Representative (8/00 – 4/04)
• Inbound/outbound call center representative
• Skills required include strong communication skills (verbal and written) and excellent data entry skills

Bs, Sociology, Psychology

Psychology