Director Of Product Support And External Operations
Current
Sep 2024 - Present
AeroLeads people directory · profile
Amy Esensten Email & Phone Number
Operations | Automation | Robotics | Lean Six Sigma
at
Viably
1 work email found
@sunrunhome.com
4 phones found area 415 and 844
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations | Automation | Robotics | Lean Six Sigma
Location
Broomfield, Colorado, United States
Who is Amy Esensten? Overview
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Quick answer
Amy Esensten is listed as Operations | Automation | Robotics | Lean Six Sigma at Viably, based in Broomfield, Colorado, United States. AeroLeads shows a work email signal at sunrunhome.com, phone signal with area code 415, 844, and a matched LinkedIn profile for Amy Esensten.
Amy Esensten previously worked as Director of Product Support and External Operations at Viably and Director of Project Management at Mikron Automation. Amy Esensten holds Bachelor Of Science - Bs, Business Administration, Management And Operations from Colorado State University.
Company email context
Email format at Viably
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{first}.{last}@sunrunhome.com
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AeroLeads found 1 current-domain work email signal for Amy Esensten. Compare company email patterns before reaching out.
Profile bio
About Amy Esensten
I am the Director of Product Support and External Operations at Viably. Viably is the master distributor of Komptech and Harp Renewables equipment solutions in North America and a distributor of Turbo Separator food waste depackagers and GypStream drywall recycling systems manufactured by Scott Equipment Company.My core competencies include business reviews, customer success, process improvement, CRM, project management, operations leadership, quality control, and report analysis. I am also a certified Six Sigma Green Belt, which demonstrates my ability to apply data-driven and systematic methods to enhance operational efficiency and effectiveness. My mission is to enable and support our customers, partners, and stakeholders in achieving their goals and maximizing their value from our innovative and high-quality products and services. Some of my major accomplishments include increasing customer retention and satisfaction, decreasing complaints and costs, and fostering a positive and collaborative work environment.
Listed skills include Leadership, Management, Strategy, Customer Service, and 56 others.
Current workplace
Amy Esensten's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles · 25 years
Amy Esensten work experience
A career timeline built from the work history available for this profile.
Director Of Project Management
Jan 2024 - Sep 2024
Director, Global Operations
Leader of several geographically dispersed teams and departments within global Service Delivery and Operations with direct leadership responsibility for customer service, field service, warranty processing, asset monitoring (NOC), installation and asset deployment, site reliability engineering, and product manufacturing.
Aug 2022 - Dec 2023
Director, Global Service Delivery
Feb 2021 - Aug 2022
Product Strategy
2020 - Feb 2021
Senior Director, Call Center Operations And Patient Care Services
Directed call center operations including hiring, training, quality control, reporting and ensuring customer satisfaction.Responsible for service outcomes and KPI's and notably improved performance to goal within months of joining.
2019 - 2020
~1 yr
Director, Customer Success
2018 - 2019
~1 yr
Senior Director Of Client Relations
American Pathology Partners, Inc.
As an integral member of the leadership team, I headed all operations pertaining to client relations and provided full support to over 7,000 physicians in several locations. I initiated and managed the transition into use of CRM to streamline client relations, track sales numbers, and maintain accuracy. I introduced an automated system that highlights.
2017 - 2018
~1 yr
Director Of Customer Care
I conceptualized and utilized a business structure that supported several areas of service including customer care, field service dispatching, and service transfers for 800MW solar installations across the city. With a sharp focus on customer retention, I enhanced customer NPS by 12%. I worked toward positioning the company for maximized customer.
2014 - 2017
~3 yrs
Customer Service Manager
Liberty Carton Company
Responsible for developing and implementing strategy to increase effectiveness and efficiencies within the Customer Service organization.
2013 - 2014
~1 yr
Customer Care Operations Manager
Dynamic leader responsible for 50+ customer and technical service employees providing exceptional care to U.S. based dealer and end-user customers.
2009 - 2013
~4 yrs
Operations Support Manager
2006 - 2009
~3 yrs
Assistant Operations Manager
Time Communications
2001 - 2006
~5 yrs
1 education record
Amy Esensten education
-
Colorado State University
FAQ
Frequently asked questions about Amy Esensten
Quick answers generated from the profile data available on this page.
What company does Amy Esensten work for?
Amy Esensten works for Viably.
What is Amy Esensten's role at Viably?
Amy Esensten is listed as Operations | Automation | Robotics | Lean Six Sigma at Viably.
What is Amy Esensten's email address?
AeroLeads has found 1 work email signal at @sunrunhome.com for Amy Esensten at Viably.
What is Amy Esensten's phone number?
AeroLeads has found 4 phone signal(s) with area code 415, 844 for Amy Esensten at Viably.
Where is Amy Esensten based?
Amy Esensten is based in Broomfield, Colorado, United States while working with Viably.
What companies has Amy Esensten worked for?
Amy Esensten has worked for Viably, Mikron Automation, Amp Robotics, E Source, and Evp Eyecare.
How can I contact Amy Esensten?
You can use AeroLeads to view verified contact signals for Amy Esensten at Viably, including work email, phone, and LinkedIn data when available.
What schools did Amy Esensten attend?
Amy Esensten holds Bachelor Of Science - Bs, Business Administration, Management And Operations from Colorado State University.
What skills is Amy Esensten known for?
Amy Esensten is listed with skills including Leadership, Management, Strategy, Customer Service, Customer Satisfaction, Team Building, Six Sigma, and Process Improvement.
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