Amy Hess

Amy Hess Email and Phone Number

Customer Success | Delivery, Financials, Vendor, and Program Management | Team Building/Leadership | Account Strategy for Growth @ Endava
united kingdom
Amy Hess's Location
Rocklin, California, United States, United States
Amy Hess's Contact Details

Amy Hess personal email

n/a
About Amy Hess

Hello everyone!I'm Amy, a meticulous and diligent professional with extensive experience in building relationships, implementing new programs for generating revenue; and minimizing churn rate.My expertise lies in directing profit and loss (P&L), billing, forecasting, training, and performances management.I have proven success in developing, implementing, and executing strategies to achieve growth objectives and maximize revenue.I have a remarkable background of analyzing existing technologies, developing technical roadmap, and creating cost-effective action plans.I'm well renowned for designing complex-software and implementing service-based solutions.I have proven track record of implementing operational management systems including project status reporting and resource planning.My interpersonal, problem-solving, leadership, communication, and analytical skills are second to none.I am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company. While others take pride in meeting all standards set before them: my passion is for delivering service and leadership that goes beyond organizational expectations.Connect with me today or send me an email at amyfedewa@yahoo.com if you want to discuss additional details regarding my work experience and the skills I have to offer. I'm always interested in making new professional acquaintances!

Amy Hess's Current Company Details
Endava

Endava

View
Customer Success | Delivery, Financials, Vendor, and Program Management | Team Building/Leadership | Account Strategy for Growth
united kingdom
Website:
endava.com
Employees:
6053
Amy Hess Work Experience Details
  • Endava
    Senior Client Partner
    Endava Sep 2024 - Present
    As a Client Partner, I leverage my extensive experience within the Energy & Resources industry to drive business growth and foster long-term client relationships. I am focused on client engagement, building strong relationships with senior stakeholders, and identifying new opportunities. I also ensure accurate financial forecasts and manage risks effectively. My focus is on continuous improvement, innovation, and fostering a culture of high performance within my team.
  • Launch Consulting Group
    Managing Director, Business Unit Lead - Energy
    Launch Consulting Group Jan 2022 - Jun 2024
    Roseville, California, United States
    As a part of this job role, I oversaw all facets of financial management such as profit and loss (P&L), billings, forecasting, time, and expense management to streamline all fiscal processes.I led the Client Services team, which focused on delivery excellence and account growth. I was assigned with the task of supervising business development activities including account management, proposing services, software, and closing opportunities for both new and existing clients.My duties comprised of leading team to expand service offerings and create innovative and cost-effective solutions by working closely with product teams, software engineers, and customers to increase product quality and sales.Below listed are some of my achievements within this role:• Set and achieved objectives by executing strategic action plans focusing on consistent organizational growth.• Grew business unit revenue by over 20% in 2023• Surpassed revenue goal by 10% in 2022 and gross profit goal by 30% by leveraging consultative approach.• Improved software product delivery by revitalizing implementation process.• Boosted revenue and nurtured relationships with customers by directing high-performing team of engagement managers.• Maximized organizational growth by leading and unifying efforts with team members assuring exceptional performances.
  • Direct Technology
    Vice President Of Operations
    Direct Technology Nov 2020 - Dec 2021
    Roseville, California, United States
    Direct Technology was acquired by Launch Consulting.
  • Direct Technology
    Director Of Strategic Accounts
    Direct Technology Apr 2019 - Nov 2020
    Roseville, California
    • Responsible for execution and management of contracts with key client accounts. • Maintain comprehensive account plans including strategies to expand business opportunities• Identify and engage key decision makers within client organizations • Develop forecast, budget, and financial reporting for all key accounts• Collaborate with sales team in the development of strategy and forecasts • Identify strategic relationships and initiatives that align with the overall strategy and vision for the organization• Coordinate with the Operations Team (Project Management, Software Implementation, Support, Training) in order to meet account performance objectives and customers' expectations.
  • Lighthouse Patterns, Llc
    Technology Consultant
    Lighthouse Patterns, Llc Dec 2018 - Jul 2019
    Roseville, California, United States
    Within this job role, I analyzed clients existing technology solutions for power pooling authority in California to improve competitive skills and maintain smooth-running workplace.It was me who evaluated and interviewed external software vendors to improve sales and attract customers through effective products.My achievements are as follows:• Executed cost-effective strategies to minimize production cost and increase sales value.• Developed technical roadmap and implemented strategic plans, ensuring accurate execution of plans.
  • Paradigm Applications, Llc
    Head Of Operations
    Paradigm Applications, Llc Jun 2016 - Dec 2018
    Sacramento, California Area
    In this role, I spearheaded customer project delivery process to ensure delivering real value against business opportunity and retain and attract new customers with maximum satisfaction.It is worth mentioning that I nurtured strong positive relationships with clients by engaging customers in technology solutions deployment.I created functional and business requirements documents to make better estimates, reduce cost, improve customer satisfaction, and shorten project duration.A section of my key contribution include:• Delivered both web-based and on-site application training to enhance product understanding.• Led user acceptance testing and production deployment efforts to improve software quality as well as acceptance rate ensuring positive end-user experience.• Achieved organizational by managing various business development processes such as targeting clients, offering services, displaying software, and closing opportunities for both new and existing clients.• Collaborated with emerging countries regarding software implementation design to boost economy.
  • Direct Technology
    Director Of Operations - Esg
    Direct Technology Dec 2013 - Apr 2016
    Sacramento, California Area
    • Led, coached, and mentored team of Program Managers, Project Managers, Business Analysts, Developers and Quality Assurance Analysts that support SaaS and Custom Software Solutions• Responsible for business development including targeting clients, proposing services, software demonstrations, and closing opportunities for both new and existing clients• Financial management for division including Profit and Loss (P&L) responsibility, billings, time and expense management • Monitored and reported P&L updates, Gross Margin, and Net Income after expenses weekly to CEO and CFO• Formulated policies and strategic plans to support current team and future growth• Responsible for operational hiring, project staffing, training, and performance planning • Served as an escalation point for all clients• Subject Matter Expert (SME) in Energy Efficiency Program Management and EECP SaaS product
  • Direct Technology
    Program Manager
    Direct Technology Dec 2010 - Dec 2013
    • Owned client relationships and engagements related to technology solutions deployment• Managed long-term, multi-phase projects with multiple partners, clients, and objectives• Project scheduling and task level management for a portfolio of clients• Resource management, planning, and allocation across multiple projects.• Weekly profit and loss management • Led client communication, including update calls and reporting
  • Direct Technology
    Project Manager / Business Analyst
    Direct Technology Jul 2002 - Dec 2010
    • Led JAD sessions• Functional and Business Requirements Documents development• Weekly client project status meetings and reporting• Managed User Acceptance Testing effort with clients• Performed on-site and online user training• Training/User manual development
  • I2 Technologies
    Solution Architect
    I2 Technologies Feb 2000 - Jun 2002
    San Francisco Bay Area
    • Technical and Functional Product Lead for marketplace and e-procurement implementations • Created functional requirement documentation for clients• Managed project deadlines, issues, and deliverable status • Provided software demonstrations, proof of concepts, proposals, and scoping • Customized application user interface by modifying JSP pages and XSL stylesheets • Developed and executed system test plan and scripts for out-of-the-box software application
  • Accenture
    Technology Consultant
    Accenture Jul 1997 - Feb 2000
    Greater Los Angeles Area
    • Gathered functional and technical specifications with client teams• Developed SAP data conversion programs and application interfaces• Developed web applications• Assisted junior programs with technical issues and performing code reviews• Created and executed unit and system test scripts

Amy Hess Skills

Integration Leadership Management Program Management Project Management Sdlc

Amy Hess Education Details

Frequently Asked Questions about Amy Hess

What company does Amy Hess work for?

Amy Hess works for Endava

What is Amy Hess's role at the current company?

Amy Hess's current role is Customer Success | Delivery, Financials, Vendor, and Program Management | Team Building/Leadership | Account Strategy for Growth.

What is Amy Hess's email address?

Amy Hess's email address is ah****@****ogy.com

What schools did Amy Hess attend?

Amy Hess attended University Of California, Santa Barbara.

What skills is Amy Hess known for?

Amy Hess has skills like Integration, Leadership, Management, Program Management, Project Management, Sdlc.

Who are Amy Hess's colleagues?

Amy Hess's colleagues are Alexander Grant, Septimiu Emanuel Loghin, Ancuta Buia, Adrian L., Vlad Chiriloiu, Iurii Oganisean, Robert Deak.

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