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Amy Fink Email & Phone Number
Operations and Customer Success
at
Performance Improvement Consultants, LLC
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations and Customer Success
Location
Indianapolis, Indiana, United States
Who is Amy Fink? Overview
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Quick answer
Amy Fink is listed as Operations and Customer Success at Performance Improvement Consultants, LLC, based in Indianapolis, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Amy Fink.
Amy Fink previously worked as Director of Revenue at Decimal and Executive Chief of Staff at Decimal. Amy Fink holds Bachelor Of Science, Business Marketing from Ball State University.
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Performance Improvement Consultants, LLC
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Profile bio
About Amy Fink
As a seasoned leader with a decade of experience in the SaaS and technology industry, I am passionate about driving revenue growth through strategic planning, cross-functional collaboration, and a relentless focus on the customer experience.As the Head of Revenue at Decimal, I oversee our Marketing, Sales, Solutions, & Partnerships teams. I aim to ensure these functions work seamlessly together to maximize efficiency, drive growth, and deliver exceptional value to our clients.Previously, as the Chief of Staff at Decimal, I oversaw various strategic initiatives, ensured team alignment, and drove operational excellence. I have a proven track record of building and leading high-performance teams, implementing process improvements, and reducing operating costs while enhancing the overall customer experience.My approach centers on placing the customer at the forefront of all strategies. By designing and implementing initiatives that meet and exceed customer expectations, I aim to drive business growth and success. Leveraging my experience and skill set, I am committed to supporting our valued customers, ensuring their satisfaction, and enhancing their overall experience with our solutions.
Current workplace
Amy Fink's current company
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Performance Improvement Consultants, Llc
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12 roles
Amy Fink work experience
A career timeline built from the work history available for this profile.
Director Of Revenue
Current- Set vision and direction for all functions to drive strategic growth and maximize revenue at Decimal.
- Lead cross-functional teams in Marketing and Partnerships to ensure exceptional value delivery to clients.
- Achieve revenue increases through effective strategies and cohesive operations.
Jul 2024 - Present
Executive Chief Of Staff
Current
Jul 2022 - Present
Operations Consultant
- Managed operational administration, human resources, and hiring processes at Viral Launch.
- Conducted data analysis and reporting to drive operational improvements.
- Provided executive support and SaaS consulting services to optimize customer support.
Sep 2021 - Jun 2024
Director Of Customer Success
Feb 2020 - Sep 2021
Head Of Customer Success And Professional Service
Aug 2018 - Feb 2020
Director Of Customer Success
As the Director of Customer Success at a High Alpha Venture-backed SaaS startup, I established and led a high-performing team focused on ensuring customer satisfaction and success. I drove customer retention, expansion, and advocacy by developing tailored strategies, fostering strong customer relationships, and collaborating cross-functionally.
Sep 2021 - Jun 2022
Project Manager - Global Operations
As a Project Manager in Global Operations, I oversaw and coordinated various projects essential to the seamless functioning of operations on a global scale. My responsibilities included leading cross-functional teams, managing project timelines and budgets, and ensuring the successful delivery of solutions aligned with organizational objectives. I.
Dec 2016 - Aug 2018
Continuous Improvement Coordinator
At Angie's List, I spearheaded cross-functional and transformational initiatives aimed at driving significant business value. Our team's vision was to cultivate a culture that embraces continuous improvement, project management best practices, and positive change to support Angie's List's mission.In this role, I collaborated with various teams to manage.
Aug 2014 - Nov 2016
Project Coordinator
Drawing from my background in customer experience, supporting customers, and problem-solving, I assumed a role on a team tasked with launching a new website for Angie's List.As a Subject Matter Expert (SME) for customer experience, I played a pivotal role in collaborating closely with the Product Development team, Engineering, and leadership. My.
Feb 2013 - Aug 2014
Account Relationship Specialist
As a Digital Employment Sales Center (DESC) team member at Gannett, I played a key role in selling CareerBuilder.com and other recruitment solutions to companies in Gannett newspaper markets nationwide. My responsibilities included driving revenue from existing customers and prospects by providing top-tier employment solutions. By leveraging my.
Jan 2012 - Feb 2013
Intern
During my internship at Enterprise, I gained firsthand experience in running a successful business. I earned recognition for securing the most small business contacts by engaging in contests and competitions with fellow interns. Through this program, I cultivated relationships, enhanced my entrepreneurial skills, and acquired invaluable experience. This.
May 2011 - Dec 2011
1 education record
Amy Fink education
-
Ball State University
FAQ
Frequently asked questions about Amy Fink
Quick answers generated from the profile data available on this page.
What company does Amy Fink work for?
Amy Fink works for Performance Improvement Consultants, LLC.
What is Amy Fink's role at Performance Improvement Consultants, LLC?
Amy Fink is listed as Operations and Customer Success at Performance Improvement Consultants, LLC.
Where is Amy Fink based?
Amy Fink is based in Indianapolis, Indiana, United States while working with Performance Improvement Consultants, LLC.
What companies has Amy Fink worked for?
Amy Fink has worked for Performance Improvement Consultants, Llc, Decimal, Viral Launch, Pillar, and Determine.
How can I contact Amy Fink?
You can use AeroLeads to view verified contact signals for Amy Fink at Performance Improvement Consultants, LLC, including work email, phone, and LinkedIn data when available.
What schools did Amy Fink attend?
Amy Fink holds Bachelor Of Science, Business Marketing from Ball State University.
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