Amy Fleuren Email & Phone Number

Tilburg, Noord-Brabant, Nederland

Vught

Den Bosch, Dordrecht & Utrecht

- Coördinator projecten Volwasseneneducatie en Inburgering: verantwoordelijk voor de opzet, planning en goed verloop van Nederlandse taalcursussen en inburgeringscursussen voor expats en statushouders; - Voeren van intakegesprekken met cursisten en koppelen aan het juiste traject;- Toetsing en evaluatie van individuele leertrajecten;- Voeren van voortgang- en eindgesprekken met cursisten en de bijhorende rapportages opstellen voor de gemeente Utrecht; - Advisering en begeleiding naar een passend vervolgtraject met het oog op de participatiewet; - Regievoeren over en aansturen van docenten, vrijwilligers en stagiaires;- Bijwonen van netwerkbijeenkomsten; - Werving van nieuwe inburgeringscursisten

Malta

- First point of contact and advisor for all students and visitors to the centre- Implement and promote student activities- Responsible for ensuring the smooth delivery of student “firsts” including airport transfers, arrival at residences, and the operational aspects of the students first day- Administrative tasks such as keeping the student attendance list up to date, create certificates and register test results.- Assist with preparation of student farewell meetings - Assist the supervisor with visa applications- Assist the accommodation manager by carrying out deposit follow ups, room listings, arrival and departure listings for cleaning company, residence arrival packages for new students.

Canet En Roussillon

- Answering enquires face to face, over the phone & via email- Checking in/out of guests- Taking bookings face to face & over the phone- Manage cash register and bank balancing- Answering enquires face to face, over the phone & via email- Informing guests about tourist activities, - Booking sightseeing tours- Handling complaints- Inventory of mobil-homes

Ammerzoden

-Business to Business contact (hotels, agencies/tour operators, airlines)-Manage, organize and verify the supply of the allotments purchased by the product manager -Informing suppliers concerning the booking statuses -Rendering of unsold allotment to suppliers -Processing and answering (accommodation and airline) requests-Setting up travel documents for the Travel Documents department-Providing papers for drivers and tourguides, including rooming lists and rooming allocations-Making reservations for car rental, ferry passages, train journeys etc-Contact point/oracle for the Contact Center department -Implement the emergency/stand-by service on a rotational basis

Den Bosch

- Business to Business contact- Processing incoming/outcoming mail and e-mails- Archiving- Processing new medical cases into CRM systems- Follow ups by telephone and letter- Inquiring medical information from health professionals by letter- Obtaining medical authorizations - Training new employees

Australia

- Checking in/out of guests- Taking bookings face to face & over the phone- Manage cash register and bank balancing- Answering enquires face to face, over the phone & via email- Selling tours & transfers- Train interns and new employees- Handling complaints

Den Bosch

- Verify and process complex solutions orders and contracts with > 50 machines into CRM systems- Verify and process administrative changes within existing contracts into CRM systems- Generate, verify and update databases

Geldrop

- Calculate and create package tours- Business to Customer contact- Business to Business contact- Update website with news and new package tours/deals- Create online newsletters - Assist with brochure creation - Assist at trade shows/ fairs

Vancouver

- Business to Customer contact- Business to Business contact- Assist operations department with tour preparations - Taking bookings face-to-face and over the phone- Update website and social media pages - Promote tours at schools - Assist guides at tours- Train new interns- Assist acounting department (check and register cash and online payments, payment follow up)

French Language School, French As A Foreign Language

French Language School, French As A Foreign Language

Bachelor Of Business Administration (Bba), Tourism Management

Havo (Higher General Secondary Education)